Videocon D2H — DVD Power supply to be changed

Address:

Thane, Maharashtra

Dear Sir/Madam

I have a videocon DVD player and the warranty is expired but then too when i DVD was not working i called up videocon service center and they took my complain and after 4 to 5 days a person visited by house he said it will take two to three days to change and i said ok...after 2 weeks 1 technician called me and said that he has brought the power supply and at that time i was in a meeting with my senior and as working in HR i cannot leave my office in the middle of some work and come back home for my personel work it teir(support) duty to inform me in the morning or 1 day before....how wud i know...he called me so i told him the same thing then he said he will come the other day that was 15 days before...if this is the service by such esteemed company then i shud have gone for a local technician but i believe in a genuine compnay...so now every day i m calling and the same answer i m getting SORRY and PERSON WILL SOON COME...Please help...us whether whom shud we believe in...