Videocon D2H — Horrible Service

customerisgod

from Pune, Maharashtra

Address:

Bangalore, Karnataka

We purchased Videocon Arum washing machine just about 6 months ago. We were told that their customer service is excellent. It is false because there seems to be no culture of service at all. The front loading washing machine door is locked and when we complained, the technician never turned up. This is happening within the WARRANTY PERIOD. Imagine what will happen when the warranty period expires. As their name suggests, they CON the customers into buying their products and are not available when required for service. For Video'con', customers are important only until the product is sold. Please do not be Video'conned'.

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Comments

hitesh doshi

from Mumbai, Maharashtra

Videocon is not at all concerned with consumer service we purchased Videocon Aurm fornt loading washing machine within month it started giving trouble it was damaged duing the transportation only and after complaining engg does not respond saying part is not available and they can not do anything. customer care center also respond horriblly saying they cannot do anything they can take only complains

Is anybody from Videocon custiomer service saction reading this my complain no is MUM[protected]

Really Horrible Service, do not purchase any products of Videocon