[Resolved]  Videocon D2H — complaint regarding VIDEOCON D2h installation charges

Address:

Faridabad, Haryana

Dear Sir/ Mam,

I am D2H customer ID no. 30096034. At the time of relocation in the month of December 2011, I have received a call from customer care mentioning that if I recharge for 6 months (in a single recharge on 3rd December 2011 amounting Rs. 1050 for 6+4= 10 months) the reinstallation charges will be waved off. Now they has deducted Rs 200 for Re-installation charges.

This is against what they have committed me in the month of Dec 2011 and gives a false impression on the image of company.

At present they have blocked my connection and demanding for a new recharge but according to my previous recharge i can avail the facility upto 2nd Oct, 2012. If this type of activities continue then I will think to withdraw D2h facility.
Kindly suggest me what I should do?

Kindly do the needful in this regard.