[Resolved] Videocon D2H — display & sound

sonivk

from Naduvattam, Tamil Nadu

Address:

Bhopal, Madhya Pradesh

I am using Video con D2H for the last about two years. Recently a week ago I got my TV set repaired for some fault related to 'kit'. After repair and testing of the TV set at the maintenance shop, when we connected the set to our Videocon d2h set top box, it did'n work. The TV had running display and audio is also not coming proper. Since the TV is running well on DVD players (except proper sound) and with antenna, it seems its a problem of Videocon d2h.

I have booked my complaint also, on 27/07/2012 the reference no. of the complaint is G[protected].

THE COMPLAINT IS YET NOT ATTENDED BY THE LOCAL TECHNICAL PERSON.

IT IS REQUESTED THAT THE COMPLAINT BE ATTENDED AS EARLY AS POSSIBLE.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Frank S. Charles

from Ahmedabad, Gujarat

Videocon LCD — no display, sound is coming

I have purchased LCD of (big size 52) in the last year. The very first day of installation it the screen display was stop showing. On my complaint an another set was brought to replace it. It was functioning properly but oftenly the screen was shut off. We thought that due to telecast failure it has happening but it was the starting of trouble. We have many time given the complaint through a local dealer Prithvi Electronics at Supela and the technecians came on complaint but they could not caught any fault and in this formalities almost one year past away and the validity of warranty period also over.But still the problems are as it is.

Sir, I am the regular customer of your products, but this kind of services very much disapponted me. Kindly do the needful in this regard or permit us to go to some private services to repair it. Waiting for your urgent response.
Mr.Frank S. Charles ( Principal)
St. Thomas Sr. Sec. School, Risali, Bhilai ( C.G.)