[Resolved] Videocon D2H — Sim card deactivation

vivekphapale

from Mumbai, Maharashtra

Address:

Maharashtra

I bought new SIM of Videocon on 3rd March, 11. on 5thMarch I received SMS regarding Activation request is successful.
There was network hardly for few minutes yesterday since I received Welcome message. After a week I received SMS saying service has been deactivated as documents are not submitted.
Distributor(S. S. Online Bhandup) confirmed the submission of documents where as I am getting SMS from Videcon as documents are not received .Videcon's Customer care is not responding to SMS/calls/email.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

aakashhinduja

from Mumbai, Maharashtra

I think TRAI should take an action against telecom companies espectially vodafone, airtel as they sell their sims cards in market by giving them lifetime validity but within a year they disconnect the service permanently and they sell the same number to other customers, so how it is a LIFETIME VALIDITY ?????????????????

rameshvasanth

from Mumbai, Maharashtra

i'm vasanth.i bought a videocan sim before two months.that time the sim was being used only one month.suddenly the sim was lost.now i have a doubt.my sim is being used by others.my number is [protected].Please immediately deactivated them.please do needful this matter.