Videocon D2H — not yet replaced

Address:

Nellore, Andhra Pradesh

hello

i had purchased a videocon ac 9 months ago . .and it has got the problem of not cooling properly ..and we have dunn service 7 to 8 times . .and that problem continues . .and finally the service centre has decided to ..replace the ac and he said to us .. the problem of that and we have agreed to that . .as per adresss which he has given we have sended to that address . .and now some times they are telling that parcel has not come to us . .and some times he tells that the parcel have got to us ..and we are looking forward to this matter . .and its hapening abt 8 months . after sending it to that service . .and we have not yet got response from us . .and we have sended all the details of service . .records . .bill nd ol ... .wat ever is needed . .so pls i hope that you look forward to this matter as soon as possible