[Resolved]  Videocon D2H — Subscription Expires within one month but get two month's subscription

Address:

South Delhi, Delhi

Hi Dear Sir/Mam,

I have taken a videocon mobile from Planet M shop from where i won a D2H (Team Khalige Duniya Jitegi Offer).
I Called Videocon Customer Care and given the information ,then they send me a executive who installed the D2h at my place. They told me that i will be getting 2 month's subscription (Diamond Pack) with this offer as i have paid Rs.1000, but i get only one month subscription.
Then i called up customer care , they(gaurav) register my complain and given me complain no. 13785589, after 2 days i got a message that my complain has resolved. But still my services are barred. Again i called Customer care some (Vandana) picked up my call , i told her all the details she told me that she is escalating the issue but the call dropped. Again i called Customer care some (rajani) picked up the call, she told me to contact the dealer(but how can i contact to any dealer because i haven't taken this product from any dealer , i have taken mobile , i called up customer care and from their executive come to me and taken rs.1000 and installed the product). Again she told me to recharge but why should i recharge if i have to get 2 month's subscription, and at last she dropped the call very rudely.
I am really fed up with Videocon Services within a month 2 times set top box stop working and after this subscription expires ,and i am not getting any resolution on customer care too.

Where should i go and complaint about it.

Customer id:- 9868342
Name :- Mukesh Asthana
Mo. No. :- [protected]
email id :- [protected]@gmail.com