[Resolved]  Videocon D2H — Videocon d2h No signal issues happening frequently

Address:

Bangalore, Karnataka

Sir,,

I'm Minu. I'm using videocon d2h for last 9 months. My customer ID is 62692030.
Out of this 9 months almost every month(sometimes weekly) i might have raised a remedy ticket to resolve the issues related to videocon d2h's famous problem of "SIGNAL NOT AVAILABLE" error. I'm using their premium plan of SOUTH PLATINUM HD. After paying monthly an amount of 400 per month for TV entertainment, i'm getting this error almost every week. This has become very annoying and on contacting their customer care for finding a solution this annoyance level will increase. Their first response will be to disconnect the cable from set top box and after connecting back to wait for another 2 hours. After 2 hrs if we call back them and tell still they will be still telling something silly and will be very reluctant in registering a complaint to send a service person. Now they have introduce a service charge of 125 rupees for each visit. so for me i have to give 400 + 125 rupees per month to get the videocon d2h to work. still every month i'm loosing 3 to 4 days of service.

With the current way of service, i will never recommend anyone videocon d2h.

Regards
Minu