[Resolved] Videocon D2H — take too much time to repair damage parts

anjani mishra

from Kolkata, West Bengal

Address:

West Bengal

sir i have submited my videocon mobile phone(v1420) in aryans it services 2nd floor ,18 rabindra sarani,poddar court kolkata-700001 on 09th aug 2010.there is some problems with my cell.i got informed that ur cell is repaire in a week.
bt sir after a long time there is no response.i have talked a number of time in customer care.by which i got a complaint no-MEET[protected]_IB on 16th aug.. MY call id is-AR1-VG[protected]DW.
Sir i want to know,why it take more time.

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related d2h reviews

View all 3328 d2h Reviews

Comments

jaydevb

from Kolkata, West Bengal

Dear Support team, Videocon Mobiles.

I am sorry to say that I am not able to get the handset repaired by the service centre at Kolkata ( Aryans IT Services- 18, Rabindra Sarani, Poddar court. kolkata- 1, West Bengal) . The touch screen of my mobile was not working at all. I would request you to please replace the handset with new one so that I can use it, as service center is not able to provide the necessary parts (if required) for my set. I am without a phone for the last more than 21 days.
I don't have alternative mobile phone. You can imagine that how much I am sufferring from last 21 days. But no one from service center giving us exact date that when they will make it repaired. They are not giving proper reply.

Thus, you are requested to look into this matter.

My name: Jaydev Bhattacharjee
Call ID number : ARI-VG[protected]DW
Call Date: 03/09/2010
IMEI No. [protected]
Model No. V1750
Contact No. [protected]
email ID: jaydev.[protected]@gmail.com

Waiting for your full support.