[Resolved]  Videocon Split A. C. Model No: Vas T182 — advance taken but replacement or refund

Address:

Delhi

Dated: 06/08/2010

I had a repair/replacement to be done for the remote controller for videocon split A.C. model no: VAS T182, vide complaint no:DEL [protected] dated 09/04/2010.
Service was given to me by 'Shivam Services, 25,Dhramveer Market, Badarpur, New Delhi' forwared by videocon customer care.

The concernered service center mentioned has not replaced/repaired the remote controller of refunded the cash advance till date, taking an advance amount of Rs 500/- on agreed amount for Rs1300/-.(bill no:1013).

Repeated reminders to the service center and to the customer care have all gone unnoticed. (Complaint No:DEL [protected])
Moreover now there is no response from the mentioned service center.

The A.C. is non fuctional without the remote, and I could not use it throughout the summer season.

Please look into the matter as soon as possible.

Thanking You
Capt. Lawrence Tudu
R/o 1101 Sec3, R.K.Puram, New Delhi-67
Mob :[protected]