Videocon Industries Complaints & Reviews

Dated: 06/08/2010

I had a repair/replacement to be done for the remote controller for videocon split A.C. model no: VAS T182, vide complaint no:DEL [protected] dated 09/04/2010.
Service was given to me by 'Shivam Services, 25,Dhramveer Market, Badarpur, New Delhi' forwared by videocon customer care.

The concernered service center mentioned has not replaced/repaired the remote controller of refunded...

I am Ranjit Satvara
I taken videocon gsm sim. my no -[protected] but ,There is no Network Awailable in my office in day-or night ,at near vastrapur lake I hadd alredy registered the same complain around 3time .but there is no solution came on same AND there is no satisfied Answer gave by costumer care I am suffering from this problem last one month pleas solve problem as soon as posibal

12/04/2010 I bought this Videocon V1675 phone from PlanetM,Tollygunge Branch. Within 1.5 months the headphone of my phone stopped working. I took it to the authorised service centre ang they replaced it after 1 month. And now in my phone Alarm does not ring and on selecting the 'SIlent' option my phone goes to the "vibration' mode. The picture quality of th camera is poor to say the least. Never expected such a horrible product from videocon.

I was being attacked by the above stated company.....
they first sent me the offer letter to attend the interview against paying Rs. 11,400 as security money which is refundable. the mail and the attachment they sent is as follows.

Good Day,

Till this present time, Your resume has not yet been received, Please read
the attached Document & fill out the Application form and resend for further
processing.

Please note that only those who are interested in proceeding shall contact our
office for enquiries.
Telephone Number: +91-[protected]

Regards,
Mrs Suman Khan
Videocon HR Executive.

and the attachment in doc. format is.....


Videocon Electronics India Ltd.
H.O. - 174, Videocon House,
G.K. Part1, Greater Kailash.

Dear Applicant,

REF: "VIDEOCON" DIRECT RECRUITMENT OFFER.

It is our good pleasure to inform you that your Resume has been selected for our new plant. The Company selected 72 candidates list for the below following
offices:-
- IT
- Sales/Business Development
- Marketing & Communications
- Finance & Accounts
- Customer Services
- Human Resources
- Admin/Secretarial
- Legal
- Purchase/ Logistics/ Supply Chain
- Free Lancers
- Telecoms/ ISP Call Centre
- HR
- Administration and Production Departments e.t.c., as well as Company offered you to join as an Executive/Manager post in respective department. You have been selected according to your resume in which you have posted online and our company has found you valuable.

The Company is dealing in Electronics manufacturing business all over India,
And Videocon Company is recruiting candidates for our new plants in New Delhi, Karnataka, Tamilnadu, Gujurat, Ahmedabad and Maharastra.

Your interview will be held at In New Delhi at our company cooperate office on[protected] at 11.30AM, you will be pleased to understand that, this Company has chosen you in the selection panel that your Application was processed till the final stage. After all finalization, it’s Compulsory to come to our company office in Delhi.

After the security deposit, your offer letter with your Air Tickets would be sent to you by courier before the date of the interview. The Company would offer you as salary with benefits for these post varies from 57, 750/- to 8, 00,000/-Rs P.M. + (HRA + D.A + Conveyance and other Company benefits. The
designation and Job Location will be fixed by Company HRD. You are to scan & attach the required photo-copies of all required documents.

REQUIRED DOCUMENTS BY THE COMPANY HRD.
1) Photo-copies of Qualification Documents.
2) Photo-copies of Experience Certificates (If any)
3) Photo-copies of Address Proof
4) Two Passport Size Photograph
5) Curriculum Vitae (C.V)
6) Pan Card or Any photo Identity card .e.tc.

You are to make a cash deposit refundable security amount of Rs. 11,400 INR to our Company Senior HRD verification officer via any of the nearest Indian bank provided by telephonic service, Account NO, will be sent to you upon your response.

Due to the fact that we have received more than 3,200 Application forms from different candidates of different backgrounds, Videocon Telecommunication Board of directors implemented a law that "Only Serious Candidate who is
willingly ready to work for our company and pays the security deposit shall be provided the venue of the Interview".

Your offer letter with your Air tickets will be sent to your Home Address by courier after receiving the confirmation of interview security deposited in the required BANK. Company will pay all the expenditure to you at the time of face-to-face meeting with you upon the first date of arrival at the company. The Job profile, salary offer, and date -time of interview will be mention in your offer letter.

Your offer letter will dispatch very shortly after receiving your confirmation of cash deposited in the required BANK. We wish you the best of luck for the subsequent and remaining stage.

The last date of security deposited in bank - 06/08/2010, you have to give the information after depositing the security money in bank to Company HRD -
direct recruitment via email (SCAN COPY OF PAYMENT). Your Letter with supporting documents will be dispatch same time by courier to your postal address after payment has been acknowledged.
The interview process and arrangement expenditure will be paid by Company. Lodging, traveling and local conveyance actual will be paid by Company as per bills. The candidate has to deposit the initial refundable security as mentioned by HRD, after payment the scan copy of the deposit slip should be sent to our email for processing.

If the candidate wants to come with his parents or friends, the Company will arrange all facilities only for female candidate.

COMPULSORY INFORMATION "PLEASE NOTE ONLY INTERESTED CANDIDATES SHOULD RESPOND BACK WITH THE FILLED APPLICATION FORM{ATTACHED}"

Thanks

MRS SUMAN KHAN - (Executive - HRD)
Videocon Electronics India Ltd.
H.O. - 174, Videocon House,
G.K. Part - 1, Greater Kailash,
Contact us via Email. [protected]@av.tc
Telephone Number: +91-[protected]

As i was seriously looking for the job, i replyed with a mail as.....
Mam,

With reference to the E-mail, sent by you to [protected]@yahoo.com, I Nrusingha Narayan Sahoo expressing my pleasure and Thanking you for selecting my resume for the current vacancies. I express my interest in the stated vacancies in your esteemed organization. I have attempted to connect you over phone bearing phone no.+91-[protected], but could not connected to you. So i am sending this mail to conform my participation and I am agree to pay the security deposit.

So send me the account number or connect me over the phone
Thank you and Regards

Nrusingha Narayan Sahoo

With responding to my mail.. again they sent an attachment in forwarding to mail as follows.

Videocon Electronics India Ltd.
H.O. - 174, Vediocon House,
G.K. Part – 1, Greater Kailash.

Dear Applicant,

REF: "VIDEOCON" DIRECT RECRUITMENTS OFFER.


You have gotten our profile mail and as instructed, you follow and then as per the mail we will be needing you to read it carefully and note down your details for interview and location as well as we will be sending you the flight ticket and employment letter but first we would require you to pay the above fee mention to you through this below account details in the nearest branch and on the name below as well.

"As regards to your salary, You will be paid a maximum monthly salary of 85,750 and 7,00,000/-Rs Yearly plus taxes"

Upon which you have done so please kindly send us the payment slip through mail for confirmation as it will help us facilitate the documents for the ticket and other requirement for the preparation for your interview date.

Below are the account details which are preferable to make payment.

Name: H. LEOYI
Account no: [protected]
Name Of Bank: STATE BANK OF INDIA
Amount Sending: 11,400/-Rs

Name: ACHIN NGULLIE
Account no: Account no:[protected]
Name Of Bank: Name of Bank: ICICI BANK
Amount Sending: 11,400/-Rs


NOTE: You’re required to confirm us with payment slip as mail and we will get back to you as soon as possible.

I am hereby directed to notify our candidates that the interview date has been extended to 07 of August 2010 to enable all our applicants meet up with fee required by them.

Regards

MRS SUMAN KHAN - (Executive - HRD)
Videocon Electronics India Ltd.
H.O. - 174, Vediocon House,
G.K. Part - 1, Greater Kailash,
Mobile Number[protected]

Please note you are to scan and send to us the payment slip.

and another mail with the application form of videocon...
then blindly beieving on the emails they sent and the interaction with them over the phone bearing the phone no.[protected], i depositd the stated security amount and sent a mail with scan copy of payment sleep deposited in the State Bank account, they directed as...

Name: H. LEOYI
Account no: [protected]
Name Of Bank: STATE BANK OF INDIA
Amount Sending: 11,400/-Rs

after that they again sent me a mail demanding another Rs. 21,770.00 towards interview fees and couriour charge. the mail with attaching a vediocon interview tally card as Videocon-Interview Candidate Number VIC0027D, they sent is like follows..

Videocon Electronics India Ltd.
H.O. - 174, Vediocon House,
G.K. Part – 1, Greater Kailash.

Dear Applicant,




REF: "VIDEOCON" DIRECT RECRUITMENTS OFFER.

Good Day Nrusingha Narayan Sahoo
.
,

Your payment has been acknowledged and processed as your Interview Identity card has been attached to this mail, Accepted and Recognized by VIDEOCON RECRUITMENT OFFER, Hope to see you in New Delhi soonest after payment and acknowledgement of the below fees. You have to make the payment of the courier charges to the below banking details as we shall have to contact the courier and give them your flight ticket to deliver to your home address, which you have to send back to us as soon as the payment of 21,770 Rupees courier fees is paid.




PLS: YOU ARE TO DEPOSIT THE ABOVE AMOUNT OF TWENTY ONE THOUSAND SEVEN HUNDRED AND SEVENTY INDIAN RUPEES ] 21,770 INR.

CLOSING DATE FOR INTERVIEW FEE IS: 06/08/2010




NOTE: You required to confirm us with payment slip via email and we will get back to you as soon as possible.




MRS SUMAN KHAN - (Executive - HRD)
Videocon Electronics India Ltd.
H.O. - 174, Vediocon House,
G.K. Part - 1, Greater Kailash,
Contact us via Email.

Then i suddenly fell the pinch of attack and called them asking about the further money the have demanded on the above stated phone no.. The person concerned was Mr. ashis told me if i would not attend the interview then i will not get back the deposited security amount and for attending the interview i have to again pay Rs 21,770.00, while asking them to pay back my deposited money.

this was the whole process i went thorugh and i dont want that any other person should go through the process.

Dear Sir,
This is a serious fraud case which can be more dangerious to the poor persons who are seriously looking for job like me.

so sir i request you to seriously investgate into the matter and take necessary legal actions against them.

Thanking you and Regards
Nrusingha Narayan sahoo
Bhubaneswar
[protected]@yahoo.com

I had purchased Videocon LCD on 29/03/2009.After expiry of warranty it stopped working around May 2010.The co technician who visited my place says the picture tube is spoilt and has to be replaced for Rupees 18000.I had visited office at Mumbai and spoke to Mr Sayyed,Mr Sawant but they told me it would cost 12500.and not less .Please try to understand when I have purchased a LCD for 25000 which should be lasting for about 5 years,and then incur additional expense of 12500.In other words I could have got a bigger LCD for that money .I requested them for a option of returning back the set and replacing with a new one with some nominal charges,but they refused.
Normally a tv life is around five years but this co has cheated me by supplying defective pieces.

I have purchased a fridge of VIDEO CON model no VAE193 approx 1 month back. but from the date of installation some sort of water or moisture is forming on the top of the fridge just where the door is getting closed. I have complained several times at the service center and only twice they have send 2 person and they have absolutely did nothing but wasted my time. they came and saw the product and said that this is due to the weather nothing else. my very simple question to them was that if this is happening because of the weather then it should happen with all the fridge. then why the other brand fridges are not facing this problem. only videocon fridge is getting affected. Twice on their feedback sheet i have requested for replacement of my product but all when through the drain. I called their customer service in Kolkata they gave me two phone no and NO ONE is answering the call. If a company like video con is giving such type of customer support then whom should we relay upon. We the end user or the customers are the sufferer. we buy the product with a believe that a company like this will give good service. But in reality there is nothing call service render by the company. its very simple for them. The company should remember this that they are in the market because we buy their product. now if we stop buying their stupid product then they have to stop doing business. My request to the company is that please replace my product or refund me my hard earn money. i don't need this stupid product of yours.

goodmorning sir i got a mail from<[protected]@videoconindia.com for the direct recruitment saying that job but before the job saying that depositing of amount 11400/rs and after deposting job given so kindly confirm about that job selection process

Dear Sir/Ma'am,

Today on 3rd August 2010, I have received a job offer from your company, Offering me a job worth Rs. 57500-Rs 800000 p.m. I think it is a spam. Kindly reply me about this e-mail. I have read most of the consumer complaints, claming that it is a fraud message.
Waiting for your reply at the earliest.

HI

this is sandeep...

i recently brought new videocon v1306 mobile..by using which i got lot problems..

basically the main thing i want 2 complaint about is the phone is not even having 15 min battery backup ..

even if the charging is for 5 hours..

so please please dont prefer videocon mobile ..

I purchased a mobile instrument for the use of my mother during March 2010. This was booked on-line & the supply came-in through a courier from New Delhi supplier. The instrument Model number is V1665 & its IMEI No.[protected].

On receipt of the new instrument, I found that the Electric Charger unit was not working.

Having checked with your help-line, I was informed to go to your service center for the exchange of this defective charger unit.

I wish to inform you that the nearest Service Center i.e. Accel Frontline Services Ltd. is at Tardeo Road, which is about 5 kms away from our residence. Besides, when we called the numbers mentioned in your Service Center Directory, we were unable to reach these numbers which went un-replied.

I therefore had to contact your other service center i.e. Taipan Electronic at Dadar West. This service center is about 12 kms away from my residence.

About 3 months back, I visited your service center at Dadar. There I was told that the charger unit for the related model number was not there in their stock. Besides, they insisted that since I am staying closer to the other service center at Tardeo, I should get in-touch with them for exchanging the defective new charger.

In the process, I wasted one working day & Rs.260/- for commuting to Dadar & back home from your service center !

Once again I tried the phone numbers of Accel Frontline, your other service center at Tardeo. Fortunately this time, I got connected. However, I was told that the required charger for the related instrument model is not available in their stock. I therefore requested them to note my phone number & name & call me back once they had the required electric charger in stock.

Besides, I also called on your help-line number & narrated the whole experience to them. One Senior Supervisor Mr.Gaurav spoke to me on your behalf who recorded my complaint & gave me complaint number MAN[protected]IB

Today, once again, after almost 5 months have passed after the purchase of this new instrument, when I have not received any response from either your side in response to my above cited complaint, nor received any response from your service center Accel Frontline at Tardeo, I called your help-line number to once again complain about this matter.

Today, initially, one Mr.Rajen attended to my call. He kept insisting that to move the matter ahead & as per the procedure of your company, I am required to go to the service center & deposit the defective electric charger unit with them there against issue of a Job Sheet Receipt. After this, I should call back your help-line number & mention the Job Sheet reference number in my complaint to yourselves. I tried explaining Mr.Rajen that I have already wasted my working day & Rs.260/- for conveyance to your Dadar West Service Center once. However, since he had no remedy to my problem, he put me on to your senior surpervisor Mr.Kamal Kishore who too tried to persuade me to go to the service center for submitting the defective charger.

However, I am adamant that I will not go to your service center one time to submit & another time again to pick-up the charger unit from your service center.

Mr.Kamal Kishore has provided me with Complaint Number RAJ[protected] today. Mr.Kamal has mentioned to me that he should be able to arrange for the required electric charger unit at Accel Frontline, Tardeo, in the next 7 days.

I am writing this message in detail to convey to you how much difficulty I have had to face due to no fault of mine. In fact, I have received a new but faulty important accessory from your side upon a new purchase. Due to this, I am not able to use the instrument as it is not practical to charge the mobile instrument every-time using the received USB cable. Already 5 out of 12 months of warranty have expired, during which I have not been able to utilize the products for the money spent & for the purpose of my mother who is a senior citizen. I have spent more than 90 minutes on phone so far trying to explain my situation & difficulty to your people on your help-line numbers. I have devoted so much time today in composing this matter to convey to you in a manner so that you can comprehend a customer's genuine difficulty in a situation such as that which I am facing now.

I purchase videocon refrigerator M/s vanda electronics Gurgaon
Model No - D275DX Dated - 12/6/06
fridge is not working & Lower door Handle broken

complaints -Gur[protected] june2010
& 2nd complaint 27/07/2010 custmore care videocon

Regards
Shiv Kr.Sharma
C/o.Sh.Ram niwas Sharma,(Advocate)
Village Chandu, PO.Budhara
Distt.GURGAON

The story of Great Videocon Service center Begin on

On 10TH OCTMBER 2009 I had purchase Videocon PLASMA 32inch LCD from SANGEET TV CENTRE ulhasnagar Picture Quality every thing is perfect I am wondering why this Product is not a leader in market

On 10 TH MAY 2010 I SEE SOME WHITE SPOT ON MY VIDEOCON LCD SCREEN .SO I GIVE COMPLAINT ON 11ST MAY 2010 MY COMPLAIN NO. IS THA [protected].THEN ENGINEER WAS CAME AFTER 10 DAYS HE SEE THE TV & TOLD ME NEXT WEEK HE WOULD COME & CHANGE THE SCREEN .NEXT WEEK HE CAME & CHANGE THE SCREEN BUT I SAW THE SCREEN WAS DUPLICATE THAT’S WHY AFTER 2, 3 DAYS AGAIN I FACE SAME PROBLEM .i.e. white spot on my videocon plasma lcd screen.

On 21JUNE2010 I log a second complain my complain no. is THA [protected]. then also 10 days engineer came & change the screen second time that screen is orignal from company. But after few days same problem occord.

On 6 TH JULY 2010 I log third complain my complain no. is THA [protected] .then engineer would came after 10days & say he would take our videocon plasma to there service centre to check what was the main problem.so I send my plasma whit him.then 30th july 2010 engineer would send my plasma tv to my home but I see the screen was different so I call the service center incharg mr. chachad he said me that company would launch new screen . but I think that screen is duplicate.

So please slove my problem immediately . other wise I submit my complaint to conbsumer forum. Now I want to replace my videocon plasma lcd tv.

I registered complaint for repairing of Videocon TV at 23/07/2010 at 08:46 on videocon Tollfree number. At that time this person told me within 24 Hours your complaint will solved. But till now no action taken from service centre of videocon and when every day i calling to tollfree number this person tell now send urgent reminder for repairing. In last 10 days no action taken by service centre of videocon. Please do the needful.

Regards,
Bhausaheb Deshmukh
Mob no: [protected]

i got a job offer from HRD OF videocoN Electronics india ltd . on 30th july 2010 stating a monetary transaction of Rs. 10000/- in favour of STATE BANK OF INDIA for registering documents processing expenses/fee processing.The name & address is MRS SANJIT KUMAR - (Executive - HRD) Videocon Electronics India Ltd. H.O. - 174, Vediocon House, G.K. Part - 1, Greater Kailash, Email.videocon.[protected]@hotmail.com. i just want to know whether the above information for job reference has been published & furnished by Videocon Electronics India ltd & is true.because it STATED the name of Videocon Electronics India ltd. & monetary transaction also.
PLS REVERT ASAP.

i am not satisfied with mobile signal conectivity or poor networking due to you factory fault. as per ur customer care advice i had visited to ur nearest service center ADITYA ENTERPRISES BORING ROAD PATNA(BIHAR) .Your service engineer admitted the factory fault and he assured me u will get back with in a week after correction the fault. over all i m not satisfied with this mobile set. kindly allow me to issue brand new in good condition. THANKYOU DATE OF PURCHASING- 06/07/2010 DATE OF REPORTING TO SERVICE CENTRE-26/7/2010 COMPLAINT NO-1464

I have a Videocon Mobile V1675 model. I had lost handsfree set given to this mobile. Iam tried to reach the Videocon Service center they made me come to the office for weekly once. I had visited 4times and wasted one month of time, service center expressed that they cannot arrange the handsfree set. Later I had called the call center of Videocon and directed me to Planet-M. I had spoken to Planet-M, Shop which is situated near Secunderabad Railway station, and it is more than two weeks Iam not in a position to get my handsfree.

Can this complaint be viewed by the marketing department of Videocon and arrange me a handsfree for me. My mobile number is [protected].

this is an 1.5 t split a/c brought on 17/4/2010 from sandeep trading co. krishna nagar delhi-51 also fitted by dealer/company. there is an manufactaring fault in the indor .water made in puy out side of drain attachmentand carried out from all air blower .
we compainte 7 times to the service center but the problem stands as well as.the machnics coming and says its out of our control .the detail of compaints as under 1.DEL[protected]
2 DEL[protected]
3 DEL[protected]
4 DEL[protected]
5 DEL[protected]
SO PL CHANGE THIS INDOR.

DEAR SIR/MADAM,
I AM ANOOP SINGH FROM JIND (HARYANA) . I AM CHECK THE MY REDIFF MAIL . OUR SITE IS COME TO MAIL VIDEOCON HR DEPARTMENT . I SEE THE MAIL & DEPOSIT THE MONEY THIS ACCOUNT [protected]
State Bank of India. Mutum Rameshor Singh . I HAVE SEND THE SCAN COPY BANK SALIP. BUT AFTER DEPOSIT THE MONEY NO MAIL COME TO MY SITE. I HAVE MORE MAIL SEND TO THIS ID [protected]@av.tc . BUT NO REVERT TO ME. DEAR SIR PLZ REQUEST TO YOU RETURN MY MONEY . PLZ SIR. MY MY ID , - anoop.[protected]@rediffmail.com
ph. no. - [protected]


Electronics India Ltd.
H.O.-174, Videocon House,
G.K. Part–1, Greater Kailash.

Dear :ANOOP SINGH,

We are in receipt of your email, You are advised to note carefully the requirement for the interview and location as well, we will be sending you the flight ticket and employment letter but first we would require you to pay the refundable interview security deposit to this below account. As soon as the payment is made, please kindly send us the payment slip through email for confirmation as it will help us facilitate the documents for the ticket and other requirement for the preparation of your interview date.

Below is the account details for payment.


Account Name: Mutum Rameshor Singh
Account Number: [protected]
Bank Name: State Bank of India.



Reasons of payment : The refundable payment of 8,500 rupees is to make sure that you will be coming for the interview in other for us not to loose in sending you the flight ticket because this company will be responsible for your accommodation and after the interview, your amount will be return to you in cash, the ticket that is to be sent to you is a 2 way ticket and even if you not selected your security deposit will still be return to you.


Note: You are required to confirm us with payment slip Via email, we will revert to you as soon as your payment is confirmed.

I am hereby directed to notify our candidates that the interview date has been extended to 12th of July 2010 to enable all our applicants meet up with fee required by them.

Regards.
MRS. SUMAN KHAN - (Executive - HRD)
Videocon Electronics India Ltd.
H.O. - 174, Videocon House,
G.K. Part – 1, Greater Kailash

i had bought videocon 165 Ltr refrigerator in oct 2008 from shop called NEXT in laxmi nagar of east delhi.... after a year the refrigerator has started giving many problems.... the local engineers claims that the compressor of the refrigerator has breakdown.... please instruct the concerned shop to replace this refrigerator immediately.....



Rajeev Ranjan Nag
[protected]
8-D Skylark Apartments, DDA flats,
gazipur, delhi -110096

I have received the message from videocond2hdish.com containing free offer of dish tv set top box with dvd player(total cost: 3369/-) to my mobil no. They asked customer service tax of 440/- rupees only. I paid the amount to the SBI ac. no.[protected] on 18.07.10. Deposit receipt faxed to the no. [protected]. Still now I could not get the gift. They were cheated us. So I made a complaint. They were given the cell no. [protected]. I tried to this no. But no response.
Regards,
praveen.