[Resolved] Viewsonic Monitor Va1918wm — i am facing problem in monitor.. that's why i will complaint the customer care but no one come to me... not rectify my problem | |||
i am mr. g. vijay kumar from rajahmundry............... i facing viewsonic manitor system... the system display is vertical line.... warranty in three years.... i am perchage with in one year.... i will complaint one month... every day i will call to customer care but no body come to me or call to me... present i will call to customer care than cut the my call..... this is my manitor VA 1918wm serial no. R180929E0456..... my complaint no. IDRD[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Dear Mr. Vijay Kumar,
As discussed with you ([protected])..we have not received any complain from you...given complain id IDRD[protected]which is logged agaisnt another S/No) is belongs to Delhi .however you are based in Hyderabad.
We have checked our records with your given S/No R180929E0456..we have found we have only received your complain in the Month of January and same was closed on 16th January 2010 via replacing the Panel.
If you are facing any issue again you are requested to log the complain first.
Our valued customers can log complaints and check status using:
Toll free number:[protected]
Toll Number:[protected]
Email: [protected]@in.viewsonic.com
Online: RMA Service portal -http://customercare.viewsonic.com.tw/eservice/CallTrack/CMServiceaskEN_india.asp
Regards,
ViewSonic Support
[protected] extn 26
As discussed with you ([protected])..we have not received any complain from you...given complain id IDRD[protected]which is logged agaisnt another S/No) is belongs to Delhi .however you are based in Hyderabad.
We have checked our records with your given S/No R180929E0456..we have found we have only received your complain in the Month of January and same was closed on 16th January 2010 via replacing the Panel.
If you are facing any issue again you are requested to log the complain first.
Our valued customers can log complaints and check status using:
Toll free number:[protected]
Toll Number:[protected]
Email: [protected]@in.viewsonic.com
Online: RMA Service portal -http://customercare.viewsonic.com.tw/eservice/CallTrack/CMServiceaskEN_india.asp
Regards,
ViewSonic Support
[protected] extn 26
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Or you can also call on our office numbers[protected] extn 26