[Resolved]  Virgin GSM, Kolkata Circle — online recharge successful but balance has not been credited yet

Address:

Nadia, West Bengal

Dear sir,
i have recharge my account through online (www.virginmobile.in)sbi
mobile banking system 17/06/2010 approx 2.57am am of rs 25/ on
[protected](prepaid GSM,kolkata circle).but surprisingly i have seen
that my balance has not been credited to my no.it has forfeited .rs
25/ has been dedected from
my sbi account transaction id[protected].i have attached necessary
information to you,kindly solve this serious problem as soon as
possible & my no. has been disconnected on 19/06/2010 due to non
submission of document. i have lodge a complaint through 121 toll free
request id-VRRG09002199 & VCF07097404 RESPECTIVELY.

i have attached a copy of print screen of your mail & transaction details.
.I have submitted this copies to nodal officer several times but no-balance given to my account still now
kindly solve it & back my balance soon.

Thanking you.
pradip kumr paul
8/865,po-gayeshpur,dist-nadia
pin-741234.
available contact no.-[protected].