[Resolved] Virgin Mobile GSM Connection — disconnected without any intimation | |||
sir/ma'am My name is Puneet Aneja and one month back I had got my mobile number [protected] ported into VIRGIN MOBILE GSM from idea through MNP, and submitted the set of documents of identification to the retailer i.e. Taneja foods Sector-11 Panchkula, at the time of taking the new virgin mobile sim card. which got activated in a week's time i.e. 23rd of february 2011. and today after more than a month, without giving me any kind of intimation or notification about my documents not submitted, VIRGIN disconnected all the services on the said number causing a lot of loss at work. when i called the customer care, they do not respond well, not even they are ready to tell me the location of authorized distributor where i can submit my documents and make sure they have been properly submitted and i can get my number activated instantly. so i request you to please take some action as soon as possible, as this number is distributed at my work, and if its ceased or even disconnected temporarily, i am suffering a lot of monitory loss. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
should take some action on these mobile service providers, its harassment to people.
Reply
yes, the service has been activated, but the customer care told me that it is just a temporary activation, and my documents have not been updated to your system, and i have again submitted my documents to the virgin mobile distributor ie Vijay Sales, Sector-9 Panchkula, and he told me that he has forwarded the documents yesterday itself.
so i am still in a doubt that my service is not going to be barred again in sometime due to non submission of documents,
so kindly make sure that my documents are received and updated at its earliest, so that i don't have to face any kind of inconvenience by temporary withdrawal of services on my number.
so i am still in a doubt that my service is not going to be barred again in sometime due to non submission of documents,
so kindly make sure that my documents are received and updated at its earliest, so that i don't have to face any kind of inconvenience by temporary withdrawal of services on my number.
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