[Resolved]  Virgin Mobile vFlash CDMA USB Modem — Non detection of device, No Customer Care

Address:Hyderabad, Andhra Pradesh

I have bought VFlash CDMA USB Modem of Virgin Mobile 15 days back. The device is not detected in my systems. I booked a complaint with complaint no.[protected], 12 days back fir which I was assured of resolving the problem in 48 hrs. Till now no response My modem continues to be a paper weight though a costly one. I am dismayed at hopelessly poor customer care. So, folks, beware of Virgin mobile.
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Aug 13, 2020
Complaint marked as Resolved 
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VIRGIN USB MODEM — No customer service

I am using Virgin USB internet modem for past 1 year .The speed is very slow,No customer service center .I made a recharge of 801 Rs for unlimited plan it worked for just 5 days after that net was not working No customer service centre ,when ever i send complaint in mail they will send only mail Stating the below mentioned details .Please friends Dont buy Virgin product total that company is Fraud
Thank you for contacting virgin mobile e-mail support.
We are really sorry for the inconvenience caused to you and wasting not a single minute we have escalated your issue to the concern team by raising a ticket number VTL07465441 to rectify the issue.

spc infosoft — mobile recharge

I recharged my phone on www.paytm.com on 24/12/2011with a sum of 20rupees and paid the amount to them through my debit card
(Order Id: R[protected].

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