[Resolved] Vishal Mega Mart — Misbehaviour

Manoj kumar

from Gurgaon, Haryana

Address:

Punjab

Dear Sir

I am a regular customer of Vishal Mega Mart and do my purchasing at SBS Nagar Nawashar Branch (Dist- Shaheed Bagat Singh Nagar), Punjab.

On 09.april-2010, I have purchased articles worth Rs. 1029/- from Vishal Mega Mart Nawashar and made payment.I have noticed that the Kids lower which we have selected from basket on sale each item rupees 39 only billed 199 rupees. after query teller at that time present on counter said this item is not in sale.
I requested him if not in sale then it is expensive i have not to purchased the same please return it.

As i have alredy paid before seeing the bill. He refused to returned back and said if you want to returen the same you have to come in the morning at 1100 hrs to 1400hrs.

When i had refused to take it out from your show room but they had ignored my request.I was also agreed to shoping somthing else of same amount but nobody listened me. Children also with me and It was taken at least 1 hours and we had suffered very much for the same.

At last one senior person approched by me and i had requested to resolve the same and he said to the teller for adjust the money for other shopping.At least after instruction 20 minute late he adjust the money and i had to purched somthing else which i had not required.

Conclusion:
The behaviour of staff members were not good.

In this competitive world where customer is to be treated good, Vishal Mega Mart is behaving like a dictator and has restored to barter system.

In the future i am not going to visit your Showroom again.

Thanks

Manoj Kumar

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Aug 14, 2020

Complaint marked as Resolved

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Comments

hr6

from Mumbai, Maharashtra

today on[protected] at around 16:00PM when i visited vishal mega mart,at the time of billing a Tshirt which was marked 119INR when was put by me on the billing counter the cashier argued about the cost of the tshirt and inspite of the barcode attached to it they said it of 199INR. when i complaint about it to the manager he with his staff,instead of finding the truth started blaming me that i m the person who has changed the barcode and rate strip .they abused with me and regret to give me the complaint book.if i have done that all mess,if, then why would i have gone to the manager after being refused by the cashier.

anurag_mathur

from Kanpur, Uttar Pradesh

moreover this hppnd wid me 2..wen i went dere on the day of diwali at kanpur centre of vishal mega mart the manager dint allwd me 2 enter the mall n said dat the mal is closed...moreovr he said dat its da order frm higher authority 2 close the mall bfre time.kindly tel me abt dis mattr dat hv u orderd somthng lyk dis or nt???

shekharintex

from Delhi, Delhi

Dear sir,

I am a regular customer of Vishal Mega Mart and do my purchasing at Address: The Times of India building Frazer Road Patna, 800001The behaviour of staff members were not good region to my luggage tokan are miss place I requested him if not in hand over my luggage. sir your staff spoken are to contect your manager.resove in this matter .i am contect to manger .manger spoken to contect my staff member at present for me. i am contect at present your staff costamer servics.staff member tallk me fiene 50/- Rs . i am ok .but at per present costmer member Rudiliy attitide and mis behaviour mantaly turcher.due to fiene Recipet for him.
The behaviour of staff members were not good.
In the future i am not going to visit your Showroom again

Thanks & Regard

shekhar kumar chauhan

mobile no -[protected]

Awasthi Shyamu

from Mumbai, Maharashtra

Hi today I have purchased some clothes from vishal mega mart ansal plaza vaishali Ghaziabad. there was an offer of purchasing 3 t-shirirts 4th will be free.

I have selected 4 tshirts with paint and asked to billng lady, is this offer will apply. she told me yes. once I purchased then offer was not applied. So I called floor manager he told me once you purchased I cant do anything for you .

I was telling that no issues if you can't return money just issue a credit note of that clothes, which I want to return I will come and purchase some other item next time.

But he refused and told nothing can be done.

And mis behaviour of floor manager I faced.

SO I WILL NEVER GO AGAIN. Very bad thing at this time when every one wants customers at theie stores. I competitive environment vishal mega mart will be fail. Due to these type of guys at store.