[Resolved]  Vodafone, India — NO ACCESS TO www.zedge.com ON VODAFONE GPRS

Address:Gujarat

I am using nokia 5233. I am not able to open a website "www.zedge.com" and various other sites on my phone,using vodafone GPRS.

I had made a complaint via email on (25,March 2010)and I received a call from Ms Priyanka (Tele caller) on (26, MArch 2010) but she was not able to handle he query and said that due to availabity of virus on these sites ,it has been blocked by Vodafone.Then after she transferred my call to Ms Varsha ( correspondence officer, Gujarat circle) and she too gave me the same unfeasible answer.

There are many many websites avilable where viruses are present ,then why this particular site is blocked ???

Just forget the virus, I am providing money to use internet facility and I shall be allowed to open any website I like.

There are many other operatos like Reliance,Idea,Docomo,Bsnl,Tata.they all provide access to all websites available.I cant understand why Vodafone is doing this stupid thing???

Then after I recieved a call from Ms Madhuri (Technical Supervisor,Gujarat circle) ,she too insignificantly told that due to virus available on www.zedge.com , it has been blocked.

I am quite gloomy that Vodafone persons are giving unfeasible answers.

Ok I understand that viruses maybe available on those sites but it would be damaging those peoples system who would access them.So I just request that unblock these websites especially www.zedge.com.I dont want anything else.
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Aug 14, 2020
Complaint marked as Resolved 
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yes I too have the same problem in Vodafone gprs... really vodafone playing tricks with their customers.
taking money and not providing the services.
mein bhi vodafone use karta hun par yeh bat such hai ki yeh log customers ko bevakuf bana rahe hai .yeh log ne bahut sari websites block kar di hai kyunki yeh websites pe se log bahut sara downloading karte hai to jo log unlimited plan use karte hai wo log ka usage kam ho jayega..company bahut chalak hai...in logo ko achhcha sabak sikahv...
Hi,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/yjffpgg and we’d be happy to help.

Regards,
Vodafone Customer Care.

vodafone gprs,india,gujarat — gprs

I am using nokia 5233. I am not able to open a website "www.zedge.com" and various other sites on my phone,using vodafone GPRS.

I had made a complaint via email on (25,March 2010)and I received a call from Ms Priyanka (Tele caller) on (26, MArch 2010) but she was not able to handle he query and said that due to availabity of virus on these sites ,it has been blocked by Vodafone.Then after she transferred my call to Ms Varsha ( correspondence officer, Gujarat circle) and she too gave me the same unfeasible answer.

There are many many websites avilable where viruses are present ,then why this particular site is blocked ???

Just forget the virus, I am providing money to use internet facility and I shall be allowed to open any website I like.

There are many other operatos like Reliance,Idea,Docomo,Bsnl,Tata.they all provide access to all websites available.I cant understand why Vodafone is doing this stupid thing???

Then after I recieved a call from Ms Madhuri (Technical Supervisor,Gujarat circle) ,she too insignificantly told that due to virus available on www.zedge.com , it has been blocked.

I am quite gloomy that Vodafone persons are giving unfeasible answers.

Ok I understand that viruses maybe available on those sites but it would be damaging those peoples system who would access them.So I just request that unblock these websites especially www.zedge.com.I dont want anything else.
Hi Rajen,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/yjhdjqc and we’d be happy to help.

Regards,
Vodafone Customer Care.
my mobile number is [protected] please deactivate fhm video services.

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