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[Resolved]  Vodafone Karnataka — worst customer care

i called to customer care on 13th march for deactivating the std plan after 3 days till the plan was not deactivated again called up but the way customer care executive spoke to me is very bad ...very rudely they used to speak the executive names are jitendra deshpande, and avinash thuosif don't have common sense ...they never transfer the call to their bloody supervisors they used to tell supervisors are in meeting .

" Wherever You Go Vodafone Will Never Improve Their Customer Care Center "
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  26 Comments     Updated: ShareTweet

Comments

Vodafone — customer care reply is worse

i am using vodafone/karnataka circle. the given no for customer care is [protected] after 11.00 pm if i try for some problem ther is no reply or nothing.

so please do favaour for direct customer care officers contact number.

automated reply is not helful for our urgent needs.

i face severe irritation yestday night i was tried there is no proper way to contact that people.
I hold a vodafone connection for the last 4 years and have a premuim custmer as per them. recently, I was away and could not pay their June bill on time. Since, I was away and my india no. was switched the collection people at vodafone treid callingall the numbers from the dial list - till the time they found out my parent's number.Then they called my mother had threatned her to ask your son to pay !!!

I paid the money to them right now - as soon as i landed...
my details : [protected]
receipt # [protected]
amout paid :Rs 6289

Vodafone Karnataka — SMS Charges

Hi folks ...

Did you notice ur vodafone bill. Pls check sms charges applied on 31 Dec 2008, I am using Corp 248 plan, which has provision of 200 sms free every month. For me 1INR/SMS charged on 31 dec. 31 Des doesn't come on notional/state declared holidays.
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Hi Sir,

I m getting harrashing cal from collection executive.I m visited 2 vadofone store in Indiranagar Bangalore for this they told me 2 drop d cheque, I deposit it of amt 2459 30th Apr-09.After that also i m receiving d cal.n they visited my res n harrash my wife n used valgur words n threaten her saying we dont need cheque give us cash by evng els i wil come n sit in ur residence.For this reason wil never use vodafone n suggest nt 2 use.they r having wrost customer service. I called 2 they abt this n they said collection manager wil cal back but never neceive d cal.they send collection executive 2 harash my wife as they know she is alome in Residence.Person whoc came his name is Satish n contact num [protected] n V Ravi who call n harash me his num [protected].I m going 2 consumer court for this matter.This is nt d way 2 deal with customer.

Amit
[protected]
worst customer care

I am vinu from bangalore. From the past 1 year am using vodafone mobile connection. Previously i was using so many mobile connection.But this much irresponsible customer care service i didn't see anyware.Today i recharged my moble through online, Form my bank it's debited to vodafone account, but still my mobile is not rechargd.Because of that i was contacted to the customer care.But i got an irresponsible response (from one lady) from there side.The last saturday also i lost my money because of the same problem.
Hi I am a customer fo Vodafone ofr past 2 and half years and never delayed any payments.For past few days one guy from vodafone and asking me to get the bill amount of some other gal.I tried to convice him, i dont know that gal and among 1000s of employees i can't tace that gal and i begged him dont disturb me for someothers due amount.
I have never seen such a worst person, or its more good to say worst customer service of vodafone.
he called me in the night started shouting on me asking for her address, blackmailed me for not finding her address.
the numbers were [protected], [protected]...when asked his name, that was screaming @ me.
Is this way of behaving to customers?.
Is this Your Vodafone POlicy or culture or whatever it is?..

Anyhow i dropped my hutch connectiona and am discouraging everybody in taking vodafone connection...
i want to know the details of this number [protected].will u please send me the full addresss and name to my email.
even 1st sunday of august "friendships" day isnt a holiday still the same problem on tht day too
Hi,

I have recharged for Rs 150 on last week, it was told that I’ll get 30 min V-V free calls, but I did not get the free talk time.
When I enquired same through the customer care executives( Manjunath Chavan) he was very arrogant in answering and he was not given the proper response.
I don’t know how VODAFONE customer care is HAPPY TO HELP their customers.
it is very unethical customer care service. If it maintain the same service it will lose their valuable customers.

Regards,
Kiran Ganapathy.
Hi please display the names of the areas rather than your hopeless advertisements like music tollfree, astro tollfree, prayer tollfree.. We are in fast moving world.. When there are FM stations and other such, no one likes to subscribe thro mobile to listen sings and all.. Please display the locality names like AIT A, Anjana Nagar B, C... that will be helpful to all those are roaming... kindly change that immediately.. today itself.. please.. also your network is getting poor.. during night times calls and messages wont go properly.. often the network varies and suddenly vanishes.. it wont even come for abt 10mins.. this irritates.. We're bangaloreans...
Dear Sir

I am a Vodafone postpaid customer and My no is [protected] (Bangalore) Some days ago I got a call from Vodafone for promotion of BlackBerry-GPRS-Unlimited Free. They told me that if i agree then one person will get in touch with me and show me the setup for GPRS. So far noone has contacted me and I also donot know how to use this service in my Nokia E61i model. But i got an SMS saying that this GPRS is activated from 10.11.09. Vodafone will bill me for this without giving the proper service. Now I want to get the name of the personnel who has contacted me and I would like to lodge a complaint against him. This type of people if still sitting in the office of Vodafone they will defme the name of Vodafone. This person should be punished immediately. I also request Vodafone to contact me for the smooth setup of GPRS in my mobile. I am not ready to pay any amount from 10.11.09 till my problem is solved as I have not userd the service at all. Today I got a call from Vodafone saying that my bill is overdue since 30.11.09. If they are particular about bill payment, then we also can expect a gentleman's contract as specifically told while calling. Without any paperwork this companies are extending various services over phone which is legally not viable.
Naba Kumar Chatterjee
i want to know the details of this number [protected].will u please send me the full addresss and name to my email.
I AM HAVING VODAFONE KARNATAKA CONNECTION .ITS NUMBER IS[protected] WHICH WAS ACTIVATED IN DECEMBER 2008 AND VALIDITY IS 2 YEARS. .THEN IT DID NOT WORK .I SENT EMAIL BUT NO REPLY.WORST IS THE CUSTOMER CARE SERVICE OF VODAFONE.NEVER TAKE VODAFONE CONNECTION.
hi ...
on 27th jan 2010 i got msg to recharg 245 to get 300 talk time, i rechrged but till now 13-02-10 i didn't get full amount. i called nearly 15 times bloody hell every i talk to custmr care people just they gave me compliant no like [protected], [protected], ...
u cheating customer, if cont meet the promis why the hell sends msges. get last from market. i want my money back i have all ur msg in my inbox i'll go to consumer court.
dont play games wirh customers...
hi ...
sangamesh here with cell no [protected]
on 27th jan 2010 i got msg to recharg 245 to get 300 talk time, i rechrged but till now 13-02-10 i didn't get full amount. i called nearly 15 times bloody hell every i talk to custmr care people just they gave me compliant no like [protected], [protected], ...
u cheating customer, if cont meet the promis why the hell sends msges. get last from market. i want my money back i have all ur msg in my inbox i'll go to consumer court.
dont play games wirh customers...
this is rajesh..i used vodafone past 2 months...its worst network i never seen this type of network nver before...previously i used airtel.
Nothing is worst than VODAFONE customer care and VODAFONE service in the world. I have experienced the rudeness and false commitments of VODAFONE. I am using [protected]

Sathish — worst in customer care executive

I never seen such a quality problem(customer satisfaction) last 5 years, but now a days gong very worst, I just registered one complaint last week still I canā€™t get solutions,
Just 10 mints back contact ur superior officer he told ur not a valid customer, so im going to change my network. me and all my connections

Thanks & Regards,
Sathish ([protected])
I never seen such a quality problem(customer satisfaction) last 5 years, but now a days gong very worst, I just registered one complaint last week still I can’t get solutions,
Just 10 mints back contact ur superior officer he told ur not a valid customer, so im going to change my network.

Thanks & Regards,
Sathish ([protected])
I am using vodafone number past 4 years, recently last december i had activated 3 days internet pack, after recharged i had started browsing but it charged in my balance, i called to customer care and asked about it. he told after 1 hour only pack will be activate, but last 19th feb i had recharged 3 days internet pack again, after browsing it charged from main balance only! Again i called to customer care regarding that! in customer care told, pack will be activating after 24 hours only, so in future wait 24 hours,

No activation messages r shown in vodafone,
and Worst customer care service in vodafone.
Bye to Vodafone...
My vodafone number is [protected]

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    Vodafone India
    Customer Care Service
    Customer satisfaction rating
    37%
    Complaints
    22132
    Pending
    0
    Resolved
    7930
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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