[Resolved]  Voltas 8.5 Ton Aircooled PACkaged Air Conditioner — Repeatedly burning of fan motor of the package ductable unit

Address:

Amritsar, Punjab

Dear Sir,
I had purchased one 1 pc. air cooled packaged air conditioner 8.5 ton capacity on 11/06/2009 vide your bill no. [protected] that was the time when my pains have begun. We have not used this pc. for more than 2 months last year. This was not because we never wanted to use it , it was because the unit had remain shut down due to one problem or other.The unit's fan motor has got burnt 3 times last year within a span of 2 months and was repaired everytime and given back to us.This year it is now june beginning and we have been trying to start this unit, but the motor problem still remains. I had purchased this unit from the Voltas Company just because the company enjoys a good name and reputation being owned by the Tata Group.But I am sorry to say,I was wrong ! I tried to register my complaint at the Toll free nos. mentioned in ur website, but they so coolly apologise for not having any service access in Amritsar. Now, I think this is my last try writing to ur company, if there is anybody who could solve my problem or else I should take now with the fact that I have been fooled around during the purchase of this unit.
Thanks & Regards,

Anuj Dilawari