[Resolved] Voltas Ac — Installation of AC is not in Time

ChandreshR

from Mumbai, Maharashtra

Address:

New Delhi, Delhi

I have purchased 2 AC on 24-Mar-2010. 1 AC is in the name of Chandresh Rohilla & 2 is in the name of Amit Malhotra.
As per your service & commitment of installation is in 24 Hours from the date of delivery.

I recd my AC on 25th March-2010 time 18.25PM. I have a issue with your customer care service because every time they have committed a false commitment that the guy who install our AC is on the way or he reach your home in next 1 hour or 15-20 min. Mrs. Paramjeet has given me a contact no of that guy who had installed my AC. When i called him he had not picked my phone..

I have an appointment with my doctor at 5.30 PM. because I am not well. Whole day I was waiting for this guy but he came arround 6.40 PM...

My request you to please don't give any false commitment to the customer so that he can manage his work accordingly...

I have purchased 1st time from your retail house but I am sorry to say that your service is not good.

I thanx to Manish because he has done a long follow from my side. He is a very good resource of your company...

Regards

Chandresh.R
[protected] / [protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

umesh.c.v

from Bhubaneshwar, Odisha

I purchased one .75 ton split ac ( voltas ) from my company (bpcl kochi refinery) store on instalment basis and i paid Rs. 3000 already the consumer store on 25/03/10. After one week i called the voltas dealer for installation but till date the installation process is not done.

A.mani

from Kottayam, Kerala

I purchased one VOLTAS vertis premium split (2ton) airconditioner on 20/04/2010. from Ganeshraja Engineers, Ganapathy, Coimbatore. It was installed on 26/04/2010 and serviced on 30/04/2010 as it was not functioning properly. After that it was serviced 2 times for namesake.Now the A/c machine is not working for the past two months and no proper responce is received from the above cited dealer.

From : A.Mani, Udumalpet.