[Resolved] Voltas Ac — No Service Or Reply of Complaint | |
TO WHOM SOEVER IT MAY CONCERN Dear Sir /Madam, I Natasha Sagar had launched a complaint with Voltas Cust. Care on 27/06/09 Reference No.09JU272248, which was promised to be attended within 48 hours, but contrarily of my repeated reminders no person has even attempted to visit my premises even to check the fault within my AC. As it is a hot summer & no air conditioning adds to ones miseries, combined with the constant harassment of calling the cust care without any response only a simple "sorry" Or "we shall talk to our seniors & technical dept & forward ur request" adds insult to the already anguished outrage Kindly help me battle the injustice, the above mentioned company has contracted for under the said ref. number. Regards Natasha Sagar Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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+91 22 6665 6666
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2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
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FROM THE DATE OF PURCHASE TILL NOW (10.07.09) NO FREE SERVICE WAS DONE...I CALLED THE VOLTAS SERVICE CENTRE[protected] SO MANY TIMES TO PROVIDE A FREE SERVICE BUT NO RESPONSE TILL NOW.
THEY ARE GIVING FALSE CONFIRMATION THAT THE AGENT WILL COME TODAY OR TOMORROW TO PROVIDE A FREE SERVICE BUT SO FAR NO ONE HAS COME TILL NOW...
THEY ALSO GAVE THE NUMBER OF MR. MUTHU KUMAR (SERVICE TECHNICIAN) WHO WAS ASKED TO ATTEND THE FREE SERVICE IN OUR RESIDENCE. HIS CONTACT NUMBER : [protected].
WILL THE HIGHER ATORITIES LOOK INTO THE MATTER AND DO THE NEEDFUL TO GET THE FREE SERVICE WITHIN THE STIPULATED GUARANTEE PERIORD 1.11.08 TO 1.11.09 ?
EXPECTING YOUR FAVOURABLE RESOPONSE IN THIS MATTER...
MY ORDER NO : 891623 RECEPT NO: 803911/803912 PAYMENT DETAILS : CASH
WE TOOK ORDER IN THE NAME OF SOJI RAMAKRISHNAN
C/O KISHORE KUMAR.B, S/O BALA SUBRAMANIAM,
D-31 STERLING LITTLE FLOWER APPARTMENTS,
NANDHIVARAM, GUDUVANCHERY,
CHENNAI : 603202.
CONTACT NUMBER : [protected], [protected].