[Resolved]  Voltas Ac — CHARGING MONEY IN WARRANTY

I have bought Vertis VOLTAS 2 ton split AC from "DHURIA AND CMPANY 169 RED SQUARE MARKET HISSAR". Within a few time, i have a problem in its cmpressor. On complaining to same, he did not respond for many days and on calling again, he is asking for Rs 4000 to change the compressr Does voltas have such bad dealers who piss off their customers?

rgds
jitender deewan
[protected]
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Yes I agree. My AC had some issues and voltas diagnosed that compressor needs replacement. Though my 1 Year AC warranty just expired, compressor is still with in the 5 year warranty. The dealer has quoted Rs.4600 for expenses such as gas recharge + labour + i dont know what else.

This came as a rude shock. I managed to talk to someone at Voltas too. But he also reflected the same views as that of dealer and mentioned I have to bear other incidental charges.

So guys BEWARE.. 5 years warranty for compressor - is all marketing gimmick.. And even Voltas, a TATA company isnt fair.. I am very disappointed to know I am cheated by a marketing gimmick..
Yes they people are cheating like anything.. People should move to consumer court,

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voltas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    4389
    Pending
    136
    Resolved
    3040
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View all Voltas contact information