[Resolved] Voltas Ac — After Sale Service | |
I purchased Voltas Vertis Plus 1.5 Tone Window AC from Naveen Electrotech, New Delhi on 05th October 2009. At the time of purchase the dealer told me that you will get 2 free service. Demo was also given by Voltas person and they also confirmed that they will service the AC twice for one year. But till date my AC is not serviced even once and when I contacted them they are now saying that the AC is out of warranty by 2 days. WHAT TYPE OF AFTER SALES AND CUSTOMER SERVICE IS THIS......???? Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
We have bought a Ac from Voltas Ac. They have given us a warranty for 1year. But with in 6months we found their is no cooling. We contact many times to dealer. They are not sending trained perople to provide good service. Now if we call them they hang up phone call. We have been spending money to make phone calls for the customer care everyday I really regret to post this complaint. I hope the concerned authorities will look into it and take necessary action. If I would have known such a poor service earlier i would have gone for someother brand.
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I totally agree with the complaint because even I want post the same complaint. I bought a voltas split a/c in the month of march but till now nobody came for the first service we have made hundreds of calls to the customer care they always say that tomorrow someone will come to your house but till today nobody turned up. we have been spending money to make phone calls for the customer care everyday I really regret to post this complaint. I hope the concerned authorities will look into it and take necessary action. If I would have known such a poor service earlier i would have gone for someother brand.