Voltas — AC cooling and parts provided not yet

Address:West Delhi, Delhi

I have buy ed 2 split ac of Volta's on 27/6/2012 ,the engineers installed the ac around on 3/7/2012. after they have installed all the ac..in one of split ac the cooling was not their.so I called up the customer care and lodged a complaint..the engineers came makeda report that gas leaked from your ac,other engineers will come and fill the cooling gas again.the other engineers came and filled the gas..at that time cooling was perfect..after few days same cooling problem occurs in that same ac.at that time I was not able to Volta's because I have to go somewhere else which was important to me.in around November or December i complaint again ,,same the engineers come and still same problem occurs...till now i have called up ur engineers up to 4 to 5 times to my house to fill that gas in my ac...that's making me angry....so please i humble request to to change my ac this time not aging fill the gas.......OK

and my second complaint is that the second ac which i have bought few moths earlier some of his wires were eaten up by a rat...i called up the engineers for that also...firstly they come..opens the ac and goes away by ac that Will come tomorrow for replacing the motor that restored.i said OK...Around 1 months later not 1 day... a engineer came to my house saying that sir we have to take out your motor and then will fix it by 2 or three days ......this was around 2 weeks earlier ....that engineer gave his manager number also to me...to get in contact with him ...till i haven't got a call from your engineers or by your manager .........please help me out with this.....
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VOLTAS — COOLING NOT EFFECTIVE

I PURCHASED VOTAS AC 2 YEARS AGO. BUT I M NOT SATISFIED WITH IT'S PERFORMANCE. THE AC IS GIVING VERY POOR PERFORMANCE. VOLTAS IS PROVING IT'S VERY POOR BRAND. LAST YEAR I CONSULTED CUSTOMER CARE SEVERAL TIMES BUT THEY DID'T SENT ANY RESPONSIBLE PERSON & STILL THE PROBLEM CONTINUES. I REQUEST THE COMPANIES TO LISTEN TO CONSUMER COMPLAINES OR SHUT DOWN THE COMPANIES BECAUSE WE HAVE NO MONEY TO WASTE TO YOUR POOR BRANDS.

AC — Cooling not given

Cooling not given
Please visit Hartron Approved Workstation Sch.No. 19 Near Rani Talab Jind Ph.No.[protected]
Dear Voltas customer,

Sorry for the inconvenience. This is to inform you that your concern listed 20 May 2013 has been noted and we are working on it. We would like to get in touch with you for gathering more details. Please share your contact details and complaint description with us at [protected]@gmail.com and mention your complaint number (220076) in the subject line.
Thanks for your co-operation.

Regards,
Voltas Customer Care

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    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
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