[Resolved]  Voltas Ac — POOR PRODUCT

Address:Ludhiana, Punjab

I purchased a 1.5 ton split AC for office cabin,from Grewal Cooling solutions Ludhiana only 2.5 Months ago. It is giving all types of problem from day 2 i.e Heavy Noise, leakage in the drainage pipe and above all out cut of the AC is not working. On our complait to voltas, engineer visited our office and said it requires PCB or PCV replacememt and informed that it will take 4-5 days and during these days AC will not work. I requested him to make some temporery arrangements as it is not possible to sit in the office cabin without AC but all in vain. It is very teasing that voltas/ dealer has supplied us a faulty AC and the company has not any system of replacing parts of the faulty product on the spot which is under warrany. It gives bad name to the company. I again request to redres my problem so that further legal complications may be avoided.

Hari Om Sr Manager PNB Chowk Karimpura Ludhiana [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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voltas is a bad company. I purchased two AC (vertis elite) in 18/12/2011.now, my ac crates many problems in last four months, every time GAS LEAKAGE problems. I do many complaints in voltas but no permanent solution. last complaint i had try to complaint regular 15 days daily, every time voltas says me that server is down please call after 15 minutes. evey time server down in voltas . i complaint in senior department voltas in a toll free number, then he say that you call that time when our server is down.
i want to know about that book in this mentioned that what time voltas server down or up.
i want do a question to voltas that how we can recommend to another person for voltas products.

i definitely decided that i will not purchased any product of voltas company in my life.

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