[Resolved] Voltas AC Vertis Plus

[Resolved] Voltas AC Vertis Plus — starting problems

B Bijender Singh from New Delhi, Delhi

My AC is not working peroperly after attending your service privider and he is only one point that due to wire loose connection the AC is not working properly. The wireing of my house is checked by the electrician and there is no loose connection was found and the AC is start by the remote 5 or 6 times when hardly the remote operating system is started one time, thereafter when the compresure started the indoor unit take trip and the same procedure is continuing for 6 & 7 trips, after that the outdoor unit is functioning. This is my 4th complaint and in request you to send a perfect machanic to visit my house and rectify the fault. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Mrs Prem Sardana

from Chandigarh, Chandigarh

Dear Sirs,

I purchased one unit 1.5 ton Voltas Vertis Gold Split AC No. 4551082M09C001113 and out 4511082M09C000452 from your authorised dealer M/s Shivalik Aircon, 14/50 West Punjabi Bagh West, New Delhi 110026 on the 12th of this months. After installation I report as under:

1. the swing is not working properly, 2. the remote stand is of some other model and the same does not fit into the remote, 3. Some minor irregularites in installation and 4. there is no guarantee card of the unit from your end. I presume that the dealer's verbal guarantee is no guarantee. I need the guarantee of your product from you. Furthermore, in your manual there are two free service coupons which are not stamped by the dealer.

I had put up a complaint with the dealer but till this day no action has been taken.

Will you please take immediate action and send one of your service engineers to comply with my complaints. Frankly speaking, I am not the least satisfied with your product and attitude of your dealer.

I sincerely hope that you would do the needful without delay.

Thanking you.

Yours faithfully,

Prem Sardana