[Resolved] Voltas — Deffective unit - Window AC 1.5Ton | |
I purchased a 1.5Ton Window AC from Voltas on 22nd May'09. On 29th May'09 the fan motor stopped working. Voltas sent its engineer to replace the motor dispite my repeated request to replace the entire unit as it was defected since no Airconditioner stops working within a week's purchase. One the motor was replaced the exact setting of the motor could not be done by Voltas. The engineer visited 4 times to reduce the noise. Before the problem with the fan motor could be resolved completely the AC has now started dispensing water inwards in to the room where it is installed than discharging it outside. On speaking with various serion level officials Voltas the only reply that I get is that it is a problem of the installation and that the machine is not deffective. I fail to understand that how can it be a problem of installation if the water was being discharged uptill now from the rear then all of a sudden it starts dispensing the water inwards. It seems one has to employ an individual on a full time basis to get these machines repaired on a daily basis. Because the officials at Voltas fail to accept that the unit is deffective and insist on only repair. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
Voltas window ac 1.5ton — Voltas 1.5 Ton window AC
I have purchase 1.5 Ton Voltas Window AC during May 2009 which giving heavy noise. Please send a mechanic to attend it immediately on the following address :J P Shukla
F-139A, Flat No.8, 3rd Floor Jawahar Park
Devli Road, Khanpur, New Delhi 110 062
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+91 22 6665 6666
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2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
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Voltas window ac 1.5ton — given a burst
the ac given burst while was switched off.. and have have registered a complaint on 2/9/2009. complaint no. 1016 with ludhiana custmer care of voltas. no one came regardng the complaint.. and was also not cooling properly.. and when custmer care employes come they always use to give useless excuses..