[Resolved]  Voltas — bad customer support

I have brought a ac with Voltas, a 1.0 ton Vertis plus spilt a/c from Pradeep Engineering Works, Dr. Rajendra Prasad Road, Bhagalpur – 812002; Bill No. 159; Purchases Dt:- 23/4/2008, Phone No[protected] / +91-[protected]. I have been facing problem since the day 1, the installation was done very bad and started giving problem and I have never seen such a bad customer support, as when ever make a complaint I get the person after a week time to rectify the same, however he same problem occur in months time.
It is now almost 4 months to go for the unit & I am not getting better customer support, since the product is in warranty status.
The problem that I am facing with the indoor unit is, there is continuous flow of water every month.
The serial no. for the indoor unit is:[protected] & the outdoor unit’s serial no is:- [protected].
My contact address is :-
Kalptaru Enterprises
“champa bhawan”
Dr. Rajendra Prasad Road
Bhagalpur – 812002.
Ph:[protected] / +91-[protected]
E-mail : [protected]@hotmail.com.
I request you to intervene the matter & the unit may be replaced if possible
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Aug 14, 2020
Complaint marked as Resolved 
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I was booked 20/20 FSS water cooler at Sri. Aditya Refrigerations, Kakinada on 07.04.2009, but it is not received still even after nearly one month. The sales man says that there is no stock and company executive is not giving proper reply regarding supply of water coolers.
Donation.

I am Mrs.Hellen Koffi . I am married to late Dr.Koffi Edward the owner and CEO of Royal Oil Ltd and Royal Construction company.We were married for ten years without a child. He died after a brief illness that lasted for only four days. Before his death we were both born again Christian. Since his death I decided not to remarry or get a child outside my matrimonial home which the Bible is against. When my late husband was alive he deposited a huge amount of money in a bank for foreign investment. Presently this money is still in the bank.

I am undergoing a medical treament, I have cancer and stroke, recently my doctor told me that I have only five months to live after medical surgery on my left breast. Having known my condition I decided to donate this money to a church/good persona or charity organisation that will utilize this money the way I am going to instruct herein. I want a church or good person that will use this money to support the work of God, help the needy, help widows, help the less previledged, build churches, build orphanage homes and schools, help to propagating the word of God and to endeavor that the house of God is maintained.

The Bible made us to understand that"Blessed is the hand that giveth". l took this decision because I don't have any child that will inherit this money and my late husband relatives are not Christians and I don't want my husband's money to be misused by unbelievers and I don't want a situation whereby this money will be used in an ungodly way. What pains me so much is that my late husband relatives seized the Oil and Construction company immediately my husband died and nothing was left for me only because I don't have any child.

This is why I am taking this decision. I am not afraid of death hence I know where I am going. I know that I am going to be in the bosom of the Lord.Exodus 14 VS 14 says that "the lord will fight my case and I shall hold my peace". I am here with my laptop computer and I don't need any telephone communication in this regard due to the presence of my late husband relatives around me. I don't want them to know about this deposit. With God all things are possible.

As soon as I receive your reply I shall give you the contact of the Bank to enable you contact them for the transfer of the money. I will also send to you the official documents concerning this deposit .I want you and the church to always pray for me because the lord is my shephard. My happiness is that I lived a life of a worthy Christian. Whoever that Wants to serve the Lord must serve him in spirit and Truth. Please always be prayerful all through your life, anydelay in your reply will give me room in sourcing for another church / good person or charity organisation for this same purpose. Please assure me that you will act accordingly as I Stated herein.

Hoping to receive your reply.
May God bless you
Mrs.Hellen Koffi

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