Voltas — compressor not working | |||
We have purchased your window ac and our compressor is in guarantee.we have registered a complaint in your centre at powermat electronic-shop no.32 uday singh palace,naharpur,sector-7,rohini,delhi-85 .our call slip no is 12my0208578.they have given us a very poor response.they have picked our ac from our place as they told us to change the compressor in guarantee.they take 4-5 days to return our ac with huge pressure from us and now they have not changed the compressor.they fitted our ac in our house which is in same condition as before complaint and now they will take our ac and then take 2 more days.they are making fool o[censored]s (as voltas is a very reputed company we were expecting a good response from it but we have 2-3 voltas ac in our house and they are not givgood service.if we were aware that its service is like this we had not purchased voltas ac. take serious action about it or we will take higher action in tata. rakesh nanda [protected] Was this information helpful? | |||
 3 Comments | |||
Comments
Dear Sir/madam
I have complaint to customer care many time compressor of my AC is not working,
and there no response from your side.
Complaint no is [protected]
I have complaint to customer care many time compressor of my AC is not working,
and there no response from your side.
Complaint no is [protected]
I registered a complaint on 21st May, 2015 at the customer care number which is [protected], complaint no. [protected] as my compressor was going on and off hence there was no cooling. On 22nd May, 2015 the technitican came to check the AC and I was told that the compressor needs to be changed. I was given a period of 3-4 working days for the replacement of my compressor.
Everytime I call on the customer care number either your voltas advisor disconnects my call or I am given fake promises that compressor would be replaced in a day which never happens and again I have to follow up. I even did chase the service centre people (Rahul) but everyday I am told that the compressor is not in stock so wait for 5 more days. I mean really?
I have never seen such a bad customer service where you are fooled and given lame excuses. In the temperature of 47 degrees you expect me to wait for 5 more days? I bought voltas thinking it is a good brand but looking at the kind of service and the responses that I have got I would never again buy anything from this brand and would suggest other people to do the same.
It has not even been an year that i bought this AC and my compressor stoped working, on the other hand when i expect you people to fix the probolem I am given lame excuses.
Everytime I call on the customer care number either your voltas advisor disconnects my call or I am given fake promises that compressor would be replaced in a day which never happens and again I have to follow up. I even did chase the service centre people (Rahul) but everyday I am told that the compressor is not in stock so wait for 5 more days. I mean really?
I have never seen such a bad customer service where you are fooled and given lame excuses. In the temperature of 47 degrees you expect me to wait for 5 more days? I bought voltas thinking it is a good brand but looking at the kind of service and the responses that I have got I would never again buy anything from this brand and would suggest other people to do the same.
It has not even been an year that i bought this AC and my compressor stoped working, on the other hand when i expect you people to fix the probolem I am given lame excuses.
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2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
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VOLTAS — non working of compressor
we had purchased air conditioner from ganpati electronics on april 6 ,2012 but its compressor is not working. but even after our various calls to the seller no one is coming to check it out.