[Resolved] Voltas — Routine Maintenance | |||
Voltas AC services are absolutely pathetic. They make 100% false commitments. Call center operators and leaders just do not have any ETHICS. They do not respect customer complaints and are meant for further deteriorating services. I have spoken to team leaders Aruna, DIvya and many more at their call center[protected] and always heard a commitment that, the AC will be serviced by today. My complaint no. is 10MR2702381 and was registered on 27th March. 24 working hours is their commitment time and today it is 9th April. Several reminders/ calls and requests have just gone invain. I seek justice and necessary actions on the company and their service provider for not acting so long and for making purposefully wrong committments and making me and my family suffer for the product which was sold with high expectations. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
VOLTAS AIR CONDITIONER — mishandling by servicemen led to damage
Service men broke the front grill during service and ran away, we were told by the company that it will be replaced but no action taken as yet. its been over 2 months now. it was written in feedback as well, but no action taken, highly irresponsible.Name: Madan Singhal
Ph: [protected]
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+91 22 6665 6666
+91 22 6665 6333
2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
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VOLTAS AIR CONDITIONER — Voltas Air Condition
Dear Sir, We had Purchased Voltas A/c 2 Ton Vertis Gold Date on -15/05/2010 to KBM Electricals. This A/c have some Technical Problem & we had complained in Voltas Customer Care regarding problem date on 23/08/2010 & Complain No. is 10AU2302017. we have called many time but we have not received any positive response & Phone Call. Till date our problem as it is & any engineer have not visit. so we are requesting you to please register my complain & short out as soon as possible.Thanks & Regards
Sumit Rana
CORE GESTRA PVT. LTD.
[protected]