Voltas — Faulty device

Address:

Tamil Nadu

I purchase voltas ac in rathna fan house. Installation tech came only after 3 days of delivery.
Installation tech found that plates, remote control and some od the things are missing in the package.
It seems to be already opened package. I contacted the customer care and was told that they will take request and provide the missing items on approval.I asked them to replace full package and I am waiting for 1.5 days and still no reply and they are asking to wait till they get the reply. There was no reply from rathna also. Worst shop I aver purchased...