[Resolved]  Voltas Franchise Company (igloo Cooling Solutions) — CHEATING

Address:

Chennai, Tamil Nadu

on 04/04/2012 we had rang up to Voltas customer care and registered complaint against our AC compressor problem, they have intimated to IGLOO Cooling Solutions (Voltas Franchisee) located at Chetpet, They spoke nicely and took the machine and serviced and they also spoke nicely that they will do installation free if we take up AMC for Rs.2250, and we have paid the same, The company returned the AC unit seviced, but they have not installed yet. We have been contacting with the company every day they are given some reasons or the other, till now they have not fixed the unit, we don't know whether they have serviced the unit or not.

The Cheats include one Prasanth (they call him as the owner of the company), and the other one Sathish (so called the manager), allways their number will be switched off or they will not pickup the call if i call them.

And When contacted Voltas Customer Care, They don't know whether the company is a franchisee or not, this is a big joke, If they are not able to trace the franchisee company, i don't know how they will handle the customers.

I have been cheated with this Franchisee company.

The Cheating company addresss

IGLOO Cooling Solutions
(Authorised Voltas Service Franchisee)
Old 2, New 11, Mangalapuram 1st Street, Chetpet, Chennai 600 031 Tamil Nadu
Ph :[protected], 28361260 email : [protected]@yahoo.com