[Resolved] Voltas — non availability of new ac parts | |||
I HAD BROUGHT BRAND NEW A.C. FROM VOLTAS 1.5 TONNS VERTIS PLUS. SINCE THE INSTALLATION ON DT. 18.5.2010, IT IS GIVING LEAKAGE PROBLEMS. AFTER COMPLAINING, CO. ATTENDED IT 5 DAYS AFTER COMPLAIN ( EVEN IT IS BRAND NEW AC). THEY TOLD TO REPLACE DRAIN TRAY WHICH WAS DAMAGED. AFTER NO. OF FOLLOWUPS AT HIGHEST END TILL REGIONAL OFFICE AT MUMBAI, I WAS TOLD THAT IT WILL BE ARRANGED BY 12/07/2010 !!! SUCH A TERRIABLE EXPERIENCE AS IT TAKES CO. TO REPLACE PLASTIC PART OF BRAND NEW MODEL OF VOLTAS AC ROUND 02 MONTHS !!! MY BRAND NEW HOUSE PAINT IS DAMAGED DUE TO LEAKAGES . NO REPLY FROM VOLTAS. I SUGGEST NOT TO BUY ANY AC OF VOLTAS, DUE TO SUCH TERRIBLE AFTER SALES SERVICE. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 22 6665 6666
+91 22 6665 6333
2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
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Voltas Ltd — Non availability of Person for Demo for newly purchased AC
I am Jayesh Nagda. My Cell No. is [protected]. I have purchase Volts AC on 12/10/10 and it was installed on 13/10/10. I was promised that within 24 hours i.e. 14/10/10, person will come for demo. However till 15/10/10 12.45 pm, no body has come. On contacting customercare, Ms. Gitanjali (Customer Care Executive) and Ms. Nisha (Customer Care Senior Executive) responded very rudely.