[Resolved]  Voltas Mini Magic — NON ATTENDING OF COMPLAINT

Address:

Mumbai Suburban, Maharashtra

WE HAD PURCHASED A COLD AND HOT WATER DISPENSER FROM GALA & SONS; MALAD OF THE BRAND VOLTAS.

NOW THE DISPENSER MECHANISM OF THE MACHINE HAS BROKEN.

THE TECHNICIAN FROM THE COMPANY TOOK AWAY THE MECHANISM STATING THAT HE WILL REPLACE THE MECHANISM WITHIN 3 WORKING DAYS; HOWEVER IT HAS BEEN 15 DAYS NOW AND WE HAVE MADE ALMOST 3 CALLS EVERY DAY TO THE CONSUMER CONTACT NUMBER[protected].

ALL THEY SAY IS THAT WE WILL TRY AND RESOLVE THE COMPLAINT IN NEXT 24 HOURS.

IMAGINE A SUMMER WITHOUT COLD WATER; WELL TO PEOPLE AT VOLTAS IT DOES NOT MATTER