[Resolved]  Voltas — REPLACEMENT

Address:East Delhi, Delhi

I HAVE PURCHASED A VOLTAS 1.5 TON AIR CONDITIONER ON[protected] FROM ELECTRONIC PARADISE (NORTH) LAXMI NAGAR DELHI-110092.
FROM THE FIRST DAY THE MACHINE IS NOT WORKING PROPERLY I HAVE COMPLAINED VOLTAS THAT THE AC IS NOT WORKING PROPERLY THEY SENT A MECHANIC,(1) HE CHECKED THE AC AND TOLD THAT AC IS NOT WORKING PROPERLY DUE TO LOW VOLTAGE OF POWER. (2) AGAIN I HAVE FACED THE SAME PROBLEM AND CALL TO VOLTAS AGAIN THEY SENT MECHANIC NOW HE TOLD ME THAT THIS IS DUE TO VENTILATION PROBLEM, THE AC NEED LARGE SIZE OF VENTILATION AND HE GONE. (3) I AGAIN COMPLAINED TO VOLTAS FOR SAME PROBLEM AS USUAL HEY SENT THE BOY HE CHECKED THE AC AND TOLD THAT THERE IS NO GAS IN COMPRESSOR SO THAT THE AC IS NOT WORKING. THEY TOOK MY AC FOR FILLING THE GAS TO THEIR NEAREST SERVICE CENTER AND AFTER 2 DAYS THEY REINSTALLED THE SAME AC. STILL THE AC IS NOT WORKING PROPERLY ONCE TRIP THE COMPRESSOR IT WILL NOT NOT RUN AUTOMATICALLY. PLEASE LOOK FORWARD MY PROBLEM.
REGARDS
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Aug 13, 2020
Complaint marked as Resolved 
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VOLTAS AIR CONDITIONER — facing problem from 1st day

I had purchase Voltas Air Conditioner Model Vertis Plus on 03/05/09 from bhasin brothers, meerut. (UP)
from the starting i m facing problem i.e noice problem then engg. says its a installation problem then remote not working & now A/c not working then i complain to service center on 04/08/09 and attend on 06/08/09 then engg says motor not working then we loged another complain on 08/08/09 vide complain no 09AV081737 but your official not attend till now.
Sir,
this is to inform you that i had purchase a window ac 1.5tr voltas vertis but in box there is no remote.
At the same time i informed your costomer care for remote bearing no. 09jl010516. After that your techinician came to my house and said that i will change your remote at very soon. still then he was not coming. After that I was also lodge a complain bearing no. 09jl271925. The technician came to my house and gie a remote which was not working. Again i lodge a complain bearing no. 09au010516. Agin the technician came to my house the name of technician is mr. naresh bearing his mobile no. [protected]. He was telling me that i will change tje remote within 2 or 3 days.

The above story becomes 3 months back.

But still then no one can taking action.

Pl. do it as early as possible for which i shall be ever grateful to you and obliged

An action is highly appriciated

Thanks and regards

air launching — not replace

I got the Air press massager delivered on march. The product was faulty. the product was life time now they are saying you shuld paid more money to get it again .
now you can help me

My advise to anybody who plans to but telebrands product" NEVER TRUST ON THIS COMPANY. THEY ARE CHEATS"

Please help me.

Regards,
sanyog dubey
REPLACEMENT
I HAVE PURCHASED A VOLTAS 1.5 TON AIR CONDITIONER ON[protected] FROM ELECTRONIC PARADISE (NORTH) LAXMI NAGAR DELHI-110092.
FROM THE FIRST DAY THE MACHINE IS NOT WORKING PROPERLY I HAVE COMPLAINED VOLTAS THAT THE AC IS NOT WORKING PROPERLY THEY SENT A MECHANIC, (1) HE CHECKED THE AC AND TOLD THAT AC IS NOT WORKING PROPERLY DUE TO LOW VOLTAGE OF POWER. (2) AGAIN I HAVE FACED THE SAME PROBLEM AND CALL TO VOLTAS AGAIN THEY SENT MECHANIC NOW HE TOLD ME THAT THIS IS DUE TO VENTILATION PROBLEM, THE AC NEED LARGE SIZE OF VENTILATION AND HE GONE. (3) I AGAIN COMPLAINED TO VOLTAS FOR SAME PROBLEM AS USUAL HEY SENT THE BOY HE CHECKED THE AC AND TOLD THAT THERE IS NO GAS IN COMPRESSOR SO THAT THE AC IS NOT WORKING. THEY TOOK MY AC FOR FILLING THE GAS TO THEIR NEAREST SERVICE CENTER AND AFTER 2 DAYS THEY REINSTALLED THE SAME AC. STILL THE AC IS NOT WORKING PROPERLY ONCE TRIP THE COMPRESSOR IT WILL NOT NOT RUN AUTOMATICALLY. PLEASE LOOK FORWARD MY PROBLEM.
REGARDS
[Complaint comments]
Dear Mr Sitaram Rizal,

Sorry for the inconvenience. This is to inform you that your concern listed 20 May 2013 has been noted and we are working on it. We would like to get in touch with you for gathering more details. Please share your contact details and complaint description with us at [protected]@gmail.com and mention your complaint number (220084) in the subject line.
Thanks for your co-operation.

Regards,
Voltas Customer Care

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