[Resolved]  Voltas Split AC, A Tata Product — Not cooling properly

Address:

South West Delhi, Delhi

THE SERVICE MANAGER
VOLTAS INDIA LTD.

DEAR SIR,

I HAVE PURCHASED TWO VOLTAS AC, A VOLTAS SPLIT AC 1.5 TON AND ONE WINDOW. FROM YOUR
AUTHORISED DEALER M/S ELECTRONICS DESIRE, SECTOR 7, DWARKA, DELHI-110045 VIDE THEIR
BILL NO-3505 DATED 14.4.2012 FOR RS.26000/-

THE AC IS NOT COOLING PROPERLY. FIRST COMPAINT WAS LODGED AT CUSTOMER CARE TOLL FREE NO. ON 20.4.2012 AT 10 AM. AFTER MANY COMPLAINT A TECHNICIAN HAD COME TO ATTEND THE COMPLAINT. TECHNICIAN. HE TOLD THAT MAN CAME FOR INSTALATION DID NOT TIGHT PROPERLY, THIS IS RESULTING THE WHOLE GAS HAS LEAKED. SO A/C IS NOT DOING DOING. HE PREPARED A JOB SHEET AND INFORM US THAT MAN FROM COMPANY WILL COME TOMMORROW FOR THE FILLING UP THE GAS.

I LODGE THE COMPLAINT AGAIN YOUR SERVICE CENTERE ON 23.05.2012 RAMPHAL CHOWK DWARKA, NEWDELHI, THE ASSURANCE WAS GIVEN THAT TODAY YOUR PROBLEM WILL BE SOLVED. BUT TILL NOW NO BODY HAS COME TO RECTIFY THE PROBLEM

KINDLY L0OK INTO THE MATTER URGENTLY DUE TO THIS SUMMER SEASON.

YOUR COSTUMER

JAGMA SHARMA
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