[Resolved]  Voltas Split AC Silver - 1 Ton (5 Star - 1) — Wrong model was delivered by maruthi Aircon

Address:Chennai, Tamil Nadu

Sir/Madam,

Recently i have purchased 1 Ton 5 Star split AC from voltas(maruthi Aircon) , Teynampet. When i place the order the sales person shown different model[protected] ,but i got the different model ( at the time of delivery).

Temperature display unit was placed in the middle of the unit in which they delivered . But, when i look this model in Voltas (office ) this unit was placed in right side corner on the indoor unit.I have confirmed about the same with sale person ( Mr Umesh) at teynampet , voltas office.chennai.

When i call and discuss about the same after delivery he told that , this is the one we are getting.

Please find the required details attached.

Order date : 2/6/2012
Order no: 120511

Invoice date :8/6/2012
Invoice No : 129908

Model offered during purchase : 4501445

Model delivered :

1 Ton Silver Evaporating unit(5s-1) ( INDOOR UNIT)
CBU code : 4501510
ODU code : 4551389

Condenser Unit ( 5s-1)
CBU code : 4501510
ODU code : 4511426

THIS MODEL IS NOT LOOKING GOOD AND TOO SHORT < NO COOLING after running 2 hrs !!!!
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

you are right they are changing indoors . There is no match between indoor and outdoor units part numbers .

BE AWARE OF CHEATING like this by VOLTAS and MARUTHI AIRCON chennai
Be Aware of cheating !!! they change indoor, outdoor units, not match supplied by voltas (maruthi aircon)

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