[Resolved] Voltas Split Air Conditioner — NON FUNCTIONING OF A.C UNIT | |
Respected sir, I Manoj Kr. Dhaka purchased a voltas split A.C 1 ton vertis ( Serial N0.-4551067P[protected] plus on dated 29 may 2009 (Bill No.-2347) from Shree Sudarshan Electronics, F-24/1, sector-3, Rohini, Delhi-110085 (Ph. No[protected],[protected]. On 14 june 2009 there is a SIAC leak in my AC and whole gas is leaked. After calling service centre they repaired it with gas welding machine and and gas is filled.The service engineer at that time suggest that this A.C unit is faulty and advised me to replace it. Than i informed this to Shree Sudarshan Electronics (The dealer) and also to the local service manager but no feed back given to me after that. Again same problem accured on dated 14 june 2009 and again after filling the gas local service engineer Mr. jamal suggest me to replace this A.C from company. I again informed this to lacal service manager and the dealer but no actio taken place. Again same problem occurred on dated 16 july 2009 and the visiting service engineer given me in written to replace the A.C unit. I again informed this to the dealer and local service manager on phone but nothing is done till date. The local service franchise name is GINNY AIRCON and its address is BA12, Mangolpuri, Industrial Area, Delhi-110083 (Ph.- [protected],[protected] Now Iam informed you about this matter so that my A.C unit will we replaced as soon as possible. Iam waiting for your response and action on this matter Thanking you Manoj kumar Dhaka Ph. -[protected], [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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VOLTAS SPLIT AIR CONDITIONER — Delay in replacement
SirThrough the esteemed voice of your channel I would like to raise my voice against VOLTAS company which delays in replacingg the indoor unit of A.C.
I purchased voltas vertis split AC in April 2010.There was a problem of water liking from indoor unit.I registered my complain on 16/06/2010.The complain No. is 10 JU 1601399.
The company service men took away AC for checking to their workshop on[protected].After 02 days I was told that the fault is irreparable as it is manufacturing defect.Therefore you will be replaced with a new indoor unit.
I almost call everyday about the replacement.
I get reply from their side that it is under process.
I mailed the company twice about the matter but to my surprise they didn't took any trouble to console me even.
May I please request to raise my voice through your esteemed channel so that I can get the replaced piece at the earliest.I am thinking to go in the consumer court also.
Pareshkumar Bhatt
B-23/44
ONGC Nagar-2
Surat