[Resolved]  Voltas Vertu AC — No service even after 10 complaints

I have called the company around ten times over as many days but they never send any technician. They promise service in 24 hours.Just want to warn anyone even thinking of buying a Voltas product. DONT. The service is deplorable and pathetic. Firstly, the helpline connects you to Chennai. I'm in Mumbai with a dysfunctional AC and the guy in Chennai has no idea what he is talking about. I have called up around ten times. Each time they promise service withing 24 hours. Either their clocks in Chennai are as broken down as their Voltas AC's or they dont know how to read time. Till today, more than peace in the country and food for the starving, my prayer is that the Voltas technician will finally ring my doorbell... before i ring the bell at the Consumer Guidance Forum where I will bum Voltas for a huge sum in mental torture.

Neil Azavedo, Kharghar
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Aug 14, 2020
Complaint marked as Resolved 
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I totally agree with above feedback.Even i bought A.C from Deekay electronics ludhiana and paid them all the charges for fitting and they ensured the company serviceman would install the system but later on it wasn't performing well.They didn't send the company serviceman but hired other company to install inspite we paid charges as per voltas.Now i called them more then 10 times but my problem isn't solved till date.Now i am going to consumer court to sue them.

Regards
Amrit

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