[Resolved]  Voltas Water Dispenser [voltas Mini Magic Fm] — Defective Piece with bad compressor

Address:

Pune, Maharashtra

Sir,
We are Central Government office, i.e Pay & Accounts Office, India Meteorological Department, Ministry of Earth Sciences.Shimla Office, Shivaji Nagar, Pune-411005
One water Dispenser [Voltas Mini Magic FM] was purchased for our office on 19/03/2011 from Radhika Sales Corporation, Nigdi Pune 411044 Telephone No.67338800. vide Invoice/D.C.No.NKS/019368 dated 19/03/2011 for Rs.6800/-.
The water dispenser has been continuously giving problem to us and we repeatedly made complaint to the Voltas directly and through Radhika sales corporation.
The complaint number given by the Voltas Customer care no.[protected] are as follows:
11JU1704628, 11JL0603472, 11OC0302173, 11OC1002606, 12JN0400282, 12AP2401245.
The compressor was changed once. We have purchased one stabiliser also after that. Now again they say compressor gone. This time they ask us to bear the cost of compressor, which is about 4000/-
We have got faulty piece. Hence kindly give instruction to change the piece with new one at free of cost.
S.Balaji Mohan
Assistant Accounts Officer,
DDO, PAO,IMD,PUNE
[protected]
mob.[protected]