Show menu
FAQ FAQ Sign in Sign in

[Resolved]  VRL — Bed bugs in the VRL Bus seats

I had a horrible journey from Bellary to Bangalore on 8 dec 08 due to bed bugs in the seats of VRL bus. Whole of the journey i was unable to sit with peace. I was only scratching my hands and legs which turned to red harsh rashes in the morning. This is 3rd time which iam facing this issue. I was always hoping that this would be the last time to happen but it always happens. Private buses should be maintained for cleanliness. Please check whether all the seats are cleaned before the passengers enter the bus. This is to be considered seriously as this is the issue of many passenegers.
Complaint marked as Resolved Aug 13, 2020
Complaint comments  9 CommentsShareTweet


I strongly agree with the complaint. I had similar experience months back when I travelled in VRL bus from Bangalore to Belgaum.
And most of the times in Mahesh travels. I often go to my native from Bangalore to Belgaum in Mahesh travels and always I had the bad experience with the bed bugs.I had to suffer like anything till I reach Belgaum. I would like to strongly recommend the private bus services to have a cleanliness check. The surprise is the bus looks clean but I dont know from where the bed bugs start coming out after 10 in the night biting all the night, unable to sit and bear the irritation of their bite...and again god knows where they disappear as dawn starts. I had to keep scratching my hands, legs..which will start swelling after sometime.. sleepless whole night...very horrible...
My request is please make sure private buses start regular cleaning checkup everyday in all corners of the seats and windows etc...(favorite places of bedbugs.. ).
Someone should consider this request seriously...especially for Mahesh travels Bangalore to Kolhapur..
I too agree with this complaint. I travelled in VRL bus from Bangalore to Sirsi on 22/04/09 and came back on 27/04/09. Both days I had a horrible journey because of the bed bugs. I shopwed a bed bug to the driver. Bus number I travelled is 6154 (route : bangalore to Sirsi).
I totally agree with the above bus is spared of bedbugs...i thought atleast VRL wouldnt have..but yesterday i killed 4 very big bedbugs on my trip from belgaum to mangalore by a VRL bus and i couldnt sleep most of the trip.Ganesh Travels wins hands down for having the most bedbugs in their buses.Its time that travel companies take their customers seriously!!!
Bed bugs in VRL buses
really what all you said is right I wish once we should make owners of these travels agencies be let to travel in their bus for 24 hours then they will come to understand what its consumers are facing

Any one who knows direct mailID/Cell number of Higher Authorities as i want speak directly to them. Last day (5-Jan-2010) i was traveling from koppal to bangalore, per rule bus should stop at hospet then chitradurga but Driver stiopped bet Kudligi and Durga
for 30 mins for Tea when i asked me regarding this he said give complaint at office. i have to teach him a lesson note you i have to catch 6.30 Lalbhagh train from Bangalore which takes me to chennai on time so that i can go to Office
I strongly agree with the comments above. In all my last few trips I have suffered due to the bed bugs. I don't think they are taking any action on this. The bus looks clean but the bed bugs problem is very bad.
yesterday I travelled from Belgaum to Mlore in a multi axle volvo of VRL(bus no-MH04G 8816). my seats was filled with bed bugs, and were bitting me whole night. I complained to the driver and the conductor who were least bothered. I simply do not understand why these bus operator come up with new high end buses when they cant maintain basic cleaniness. We pay a good amount on the ticket in return have to travel sleepless night with health risk and these bus operators simply are least bothered about the customers needs until they get thier money. Can anyone help me on this.We have to take this up with the right authorities or else nothing is going to change.
i have faced the same problem in the bus travel from Pune to Baroda and back using VRL Buses. There are bed bugs and cockroaches in the bus!!!
My neck and hands were covered in rashes by morning and this has happened many times. the most resent one being 3rd Feb 2013, bus no -MH04G8818.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Customer satisfaction rating
    VRL Travels Phone
    +91 83 6230 7300
    VRL Travels Address
    Giriraj Annexe, 1st Floor, Circuit House Road, Hubli, Karnataka, India - 580029