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[Resolved] VRL Travels — fooling passengers by not including other cities in dropping points
First of all, the bus never reaches you on time, a 10:15pm departure bus from bangalore is to reach belgaum at 7:15am, but the actual arrival time is 9:15 am. And this happens every time! The reason for delay is the detour this travels takes.
If the bus is going via hubli and dharwad, it is supposed to be mentioned clearly in dropping points! If the destination is belgaum, and you are actually going via two more cities - hubli and dharwad, covering all dropping points to both the cities, then you are fooling passengers!
A humble request to the travels, please include the other cities too in the dropping points and keep transparency for the passengers, so that if they do not have to travel via the mentioned dropping points, they will rather not book a seat.
You have the capacity to dedicate separate buses to hubli-dharwad and buses dedicated to belgaum. Please do it, so that the passengers do not have to suffer.
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Aug 24, 2018Complaint marked as Resolved