[Resolved]  VRL — seatings

Address:Dharwad, Karnataka

Hello,

I, Vikas R. Joshi, had booked a ticked to travel by the VRL A/C volvo semi- sleeper bus for journey starting on 21.11.10, 9 pm IST from Hubli and ending at Mumbai on 22.11.10, 7 am IST. The bus No was KA-25 6662. The seat number alloted to me was 3. When I got into the bus, I found to my horror that the adjacent seat (no 4) had been turned into a bed for the drivers / cleaners. This was done by reclining fully the seat no 4 and actually placing a bed on it, the other end of the bed resting on the partion given at the entrance. This was a night journey and a passenger looks forward to a relaxed sleep. However to my total dismay, sleep was a distant dream. The placing fo the bed on seat no 4 made my seat narrow and I completed my journey being fully cramped. On top of this, the drivers / cleaners kept getting up and down the bed, by turns, and also when they felt like stopping the bus to urinate. This constant movement ensured that, apart from being crampped up, I would be constantly disturbed and not allowed any proper sleep. The unclean, snoring and STINKING drivers / cleaners next to my seat further ensured that not only I be totally uncomfortable and sleepless, but also breathe the stinking air that would make me so nauseous that even being fully awake was also a punishment. Further I could not understand as to how VRL could turn a seat of the semi-sleeper volvo a/c bus into a sleeper seat. I wonder whether this was alright as per safety standards and as per applicabe permits and licenses. All in all a very tiring, repulsive, disappointing and disgusting experiernce travelling with VRL.!!

With not so warms regards,
Vikas R. Joshi.
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Aug 13, 2020
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