[Resolved] Western Digital — fraud in case of hard disk

[Resolved] Western Digital — fraud in case of hard disk

P prabodh prakash from New Delhi, Delhi

I purchased a hard disk from Direct Advantage Shop at Nehru Place, Delhi on 18th march'2009 . It stopped working recently and when I applied for warranty I did not get it. It was due to fault at the end of Western Digital Company. i contacted them , but they have been telling me work will be done in 2 days and now it has been more than 2 months. I am compromising with my work for so long. My hard disk number is : WCAT15486872 Please find attached scanned copy of invoice Thanks and please act fast +1 photos Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

S.S.Gupta

from Delhi, Delhi

The defective External drive 250Gb was sent through courier on 23rd March 2010 within few days of purchase from Nehru Place COST TO COST shop.The courier delivered the shipment to Western Digital on 25th march 2010. Till date WD site shows waiting for defective product . It appears to be a fraud company because they appears to have documented their standard reply to fool customers. Their standard reply is:
"Dear Customer,
Thank you for contacting Western Digital Service.
We have received your drive and We have allotted your drive and the same

will be dispatched soon.
Western Digital Support Team"

This reply gets repeated every time without any action. Some boby needs to take up the company for their custmer enemy behaviour.

Monti Garg

from New Delhi, Delhi