[Resolved]  Whaaky.com — complaint

Address:East Singhbhum, Jharkhand

Dear sir,
this is to inform you that my order no is s8045527 i receiv two pair shoe but both shoe without less but i receiv one pair without less and one pair less pls change my order



Shyama Prasad Das
[protected]
Add-12N, road no -5
C.H Area,bistupur,JSR.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Sep 28, 2016
Complaint marked as Resolved 
Verified Support
Sep 25, 2013
Whaaky.com / Way2Online Retail Customer Care's response
Dear Shyam,

We apologize for the inconvenience caused to you. Kindly send the defective product to the below address, once we receive the defective product from you, within 72hrs the replacement product will be sent across to you.

We would assist you till the time you are a Whaaky customer.
Kindly don’t hesitate to contact us.

Way2online Retail Private Limited
Syed Sajid,
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad – 500016.
Replacement

Thanks & Regards
Whaaky Team.
Verified Support
Sep 30, 2013
Whaaky.com / Way2Online Retail Customer Care's response
Hi Bhargav,

We are very sorry for the inconvenience caused to you. Due to over whelming response of the product we are dispatching it on daily basis. Kindly bare with us couple days.

Thanks & Regards
Whaaky Team
Verified Support
Oct 28, 2013
Whaaky.com / Way2Online Retail Customer Care's response
Hi Brajeet,

Welcome to the world of Whaaky!!!

We apologize for the inconvenience caused to you. Kindly send us the snapshots of the damaged product so that we can log a complaint.

We would assist you till the time you are a Whaaky customer.
Kindly don’t hesitate to contact us.

Thanks & Regards
Whaaky Team.
Verified Support
Oct 28, 2013
Whaaky.com / Way2Online Retail Customer Care's response
Dear Shiva,

Welcome to the world of Whaaky!!!

The Order Number: S8089319 has been dispatched 25/10/2013 through IOT courier & the consignment number is: *[protected]*

You can also track your order using this link: http://www.indiaontime.com/ .

We would assist you till the time you are a Whaaky customer.
Kindly don’t hesitate to contact us.

Thanks & Regards
Your friends from Whaaky
Nov 11, 2013
Raghotham Sudhir Rao's response
Dear whaaky people, you guys are replying for the complaints except mine. What is your problem? Better you cancel the product.
Verified Support
Nov 11, 2013
Whaaky.com / Way2Online Retail Customer Care's response
Hi Raghu,

Welcome to the world of Whaaky!!!

We would be definitely happy to assist you. The order number S80109454 is confirmed on 4th Nov and the product will be dispatched in 5-7 business days. (Saturday & Sunday are not working days)

We would assist you till the time you are a Whaaky customer.
Kindly don’t hesitate to contact us.

Thanks & Regards
Whaaky Team
Verified Support
Nov 21, 2013
Whaaky.com / Way2Online Retail Customer Care's response
Hi Ravi,

Welcome to the world of Whaaky!!!

We would be definitely happy to assist you. The order number S80107968 has been delivered on 11th Nov 2013 through Indiaontime courier with the consignment number [protected].

Thanks & Regards
Whaaky Team
Verified Support
Mar 18, 2014
Whaaky.com / Way2Online Retail Customer Care's response
Dear Customer,

We @ Whaaky value each and every relationship and are committed to providing ‎an excellent experience. We apologize i[censored] have faced a problem, but we assure you that we will solve the same at the earliest. It will be great if you could provide your order number and write to us [protected]@whaaky.com regarding the same.

Thanks & Regards
Your friends from Whaaky
Verified Support
Jul 09, 2014
Whaaky.com / Way2Online Retail Customer Care's response
Dear Customer,

Greetings from Whaaky!!
We @ Whaaky value each and every relationship and are committed to providing ‎an excellent experience. We are glad to confirm that your issue has been resolved to your satisfaction. If you are still facing any problem kindly mail us to [protected]@whaaky.com. Kindly do not hesitate to contact us. We are always at your disposal. Kindly continue to shop @ Whaaky and enjoy shopping great combos at real value for money.

Regards,
Your friends from Whaaky
Complaint comments 

Comments

My invoice no is 231277 ( Order ID : S[protected]

Rs.349/- combo offer that is 1 +1 Trackpant i am order L size Track pant but i got size is

XXL please kindly exchange. ( Payment Mode : CREDITCARD )

kindly attach the Photos

Dear sir,
Whaaky.com company product quality is very poor and not same whose my order and not response my mail. My order no. S80299861
dear friends please complaint to online cyber crime police if whaaky.com cheating you

http://www.ic3.gov/default.aspx

http://cybercrimecomplaints.com/cyber-crime-cells-india
Dear
whaaky Team,

my self yogesh, today 3July 2014 i received the order which made on last 26 of May2014, about 5 formal pants of size 32" with order number
S80393103, when received the order i was very happy, but when i actually checked the pants Those pants size where 30" on the outer ticker it is clearly mentioned size of 32" but though inside i got 30" size pants, why this so. please let me know the solution as soon as possible before i take any legal action. i tried both numbers, but no one is receiving the calls,


Regards
Yogesh
this is narasimharao
ihave order online two shirts my ordernoS80447638, ordenogiven9thjuly still ihavnot recived myparacel.tellme what is happening.
ihave not recieved mypracel
sir,
Please cancel this order#s80501489


Sudhir kumar jena
Mo-[protected]
We have order two products on July 5th but we did not received one among them. Every time whenever we asked about the prodcuts whaaky team is telling "kindly bear with us." We are still waiting for the proper response about the products. I have attached one of the email conversation with them

Chaitanya Kumar Gutla

Order ID : S80469611
Payment Mode : NETBANKING
Order Placed on :[protected]:33:23
You have done all the hard work!! Now sit back and relax. We will send you an E-mail and SMS once your order is dispatched to your address.
Order Details :
S.No Item Name Order No Qty Estimated Dispatch Date Price
1 Good Night!!! 5 Printed Double Bedsheets With Pillow Covers
S80469611 1 Ships in 7-10 business days Rs. 1099.0


reply from Whaaky everytime is :


Dear Customer,

We apologize for the inconvenience caused to you. Due to over whelming response of the product we are dispatching consignments on a daily basis. Kindly bear with us.

Thanks & Regards,
Whaaky Team
Dear sir,
this is to inform you that my order no is s80571850 i receive four trouser of 30 size but i order fo 38 size but i receiv 30 size pls change my order
I ordered bedsheet set or was totaly diffrent as compare online images.I have given 1199 amount please I want my money back ASAP...
I dont know I will get a reply or not
I ordered two months ago. Still I dint get.
Amount 3297 rupee.
Order number: S80755160
My phone number [protected]
I ordered two months ago, still i dint get my dresses.
Amount is 3297 i paid amount.
Order number S80755160
phone number [protected]
plz help me
hello sir, i purchased vodofone mobile from whaaky.com Order No: S80789000 they mailed
me apr13 dispatched but not reached me till now what can i do sir..
Dear Sir/ Madam,

This is to inform you that today I have received 2 K-tel brand company mobile against Order ID- S[protected], But my 1st complain is I was order 2 Rocktel company mobile, 2nd Mobile front screen totally scratch and it is totally used mobile.

I have try to contact your customer care on 28.10.2015 but no one received my call, So I have request your good self kindly replace the mobile or return my money.

Customer care also very bad service no one received any call I have tried 15 to 16 time from 05:10 pm to 6:00 pm on 28.10.2015.


Regards,

Sajal Das
[protected]
Kolkata

ORDER NUMBER :- S[protected]
Mobile nu:- [protected]
My product is not come please fastly delivery of my product

I ordered Sony power bank 25000 mag... But its not original... And some scratches in the back side... U removed the original company...
Y you people are cheating... I want my money back and planned to return this waste product...

I ordered Sony power bank 25000 mag... But its not original... And some scratches in the back side... U removed the original company...
You people are cheating... I want my Money back and decided to return this waste product...

Hello Team,

I had ordered one black leather jacket through online worth Rs-599 on Whaaky.com and made the payment of the same amount by using my Credit card.

Payment has already done on the same date -07-Jan-2016 and they given 3-4 days of delivery time. But as of now 20-Jan-2016 I am still wandering for my order-S[protected].

I have mailed and warned several times on their email id- [protected]@whaaky.com but there is no response from their side.

Request you to kindly look into this and help me to get my payment back to my account.

My order is whakky.com any product is duplicate products Sony eirphone and power bank is not working my order no is s[protected] and my mobile no is [protected] and whakky.com customer no is [protected] not respond please help my returns my products and refund my mony

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Whaaky.com / Way2Online Retail
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    40%
    Complaints
    4399
    Pending
    0
    Resolved
    1744
    Whaaky.com / Way2Online Retail Phone
    +91 40 6622 8282
    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
    View all Whaaky.com / Way2Online Retail contact information