[Resolved] Whirlpool / Refrigerator — Pathetic After-Sales Service of Whirlpool | |||
We had purchased Whirlpool Refrigerator in the year 2006. We also have AMC with Whirlpool Authorised Service Partner, M/s. GRK Enterprises till Jan, 2011. In the month of April, 2010 the handle of the Refrigerator broke. We lodged a complaint with M/s. GRK Enterprises(MB [protected]). However till date no one has responded or attended the complaint even after calling them numerous times. Presently the representatives of M/s. GRK Enterprises disconnect the phone on hearing the complaint. There is a total failure on part of M/s. GRK Enterprises in handling the Complaint and the services rendered by the Authorised Service Partner of Whirlpool is not as what was promised. We request you to kindly look in to the matter. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Whirlpool/ refrigerator — unauthorized dealers
i have a whirpool refrigarator which is 5yrs old. on 11.04.11 it stooped functionig,n calling up just helpline number i got a list of autorized service cenyers no. i called up one armaan electronics shop no 109, main market mata mandir, badarpur. phone no [protected]. the fridge was repaired the same day by changing the compressor and a bill of Rs 9950 was paid by me. subsequently it stopped working on 14.04.11 an d inspite of repeated calling up the armaan electronics have failed to repair my refrigarator. my request to whirlpool company is that to help me to get the fridge repaired and kindly look into the list o[censored]nauthorized dealers list which just dial helpline is providing to customers . this brings a bad reputation to the companyWhirlpool Refrigerator — complaint against pathetic after sales service and no cooling
Dear Sir,I regret to inform you that i had purchased a whirlpool refrigerator
model no. R-2A-230 lt furon
S.no IWC [protected] dated 4.4.2010 from ASHWINI AGENCIES lal bangla kanpur 7 vide cash memo no 62.
At the time of purchase of refrigerator dealer confirmed me 5 yr warranty.
Since last 7 days there is no cooling.so i had lodged a complaint bearing complaint no. LK [protected] dated 6.8 2011.Then they deputed Mr. Ansari to visit the same.
After inspection of refrigerator he informed us that gas is choked due to some technical problem and we have to deposit amount of 1250/- to rectify the same even if it is under warranty.
Looking in view of the above i would like to inform you that i have been cheated by whirlpool.
So i request you to take necessary action against whirlpool and organize to attend the same by whirlpool without taking any charge for the same.
An early action will be highly appreciated.
Thanking you in anticipation for your prompt action
DILIP BATRA
[protected],[protected]
email id : [protected]@gmail.com
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whirlpool/refrigerator — After Sales Service
My unit is out of order since 10th May'09. I have been getting false promises for changing compressor for past 2 weeks. There was NO CALL at all from anyone in Whirlpool despite my contacting their complete service team. Finally today they are suppose to rectify it but the attitude of their team is VERY INDIFFERENT. Contacted Top management, wrote mails but no response at all.