[Resolved] Woodland — defect and detachment of sole

[Resolved] Woodland — defect and detachment of sole

S sanjeev kujur from Ranchi, Jharkhand

Reading the other complaints submitted by not so fortunate customers, i too had purchased an expensive pair hardly a year ago which breathed its last yesterday, the stiching on the sides of the sole gave off and the stiching and pasting of the sole as well.i had been a regular buyer of this brand, and had used two other models before which was very tough, rugged, beautiful and comfortable as well.i just want to know where to put our grievances and complaints or proper address of customer support wing so that my shoe can be repaired and gets a second life. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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SUBHASH KUMAR ROY

from Kolkata, West Bengal

Defect in the shoe
I had bought a Khaki 39 footwear (Leather) bearing No.GD0496108 on 28/07/2013 by paying a sum of Rs.1195.00 (Original cost Rs.1195.00 less Discount of Rs.800.00) vide bill No.2070 dated 28/07/2013 from M/s AERO CLUB, Woodland Store, 47-10-17, 2Nd Lane, Dwarka Nagar, Vishakhapatnam(Vizag-2, Vishakhapatnam. On 24/08/2013 after wearing the said shoe, I find out that some portion of sole of both the feet got detached. I had the impression while buying the shoe at Vizag and accordingly I had make notice the fact that gentleman handling the cash at that point. I categorically raise the issue when I have been given to understand that we will replace and/or repair the shoe. But unfortunately on the very first day of wearing the shoe I experience bitterly of your make. Now let me know that what course of measure would I take to resolve issue about my shoe.
Thanks,
SUBHASH KUMAR ROY
C-93 Jal Vayu Vihar, LB-Block, Sector-III, Salt Lake City, Kolkata, 700098, West Bengal,
Mobile No. [protected]
Land LIne No.[protected]