[Resolved]  Woodland — Product Ordered for 3997INR no Msg No email- No one on call either helps whats wrong

Hi Woodland Team

I purchased a Plum colour Hand bag on 31st Aug, 2023 23:01:52 PM IST for total of 3997 Inr and I did try contacting woodland customer care multiple times but almost 2 agents answered after 1 hour and disconnected just after answering also I have been sending emails with screenshot of payment confirmation with other info like email and contact number time and amount I paid so they could give my order Id or atleast send me an email or message regarding my purchase biut no one seems to be even willing to help as they dont even read my email and reply me asking Order Id
How would I have order Id when you dint send me any confirmation email neither text and you are not helping on phone or emails I think I would have to thing before using Woodland in Future as its not just wastage ofmy time but my hard earned money is at stack too and I dont know nothing abount payment you took 3 days back from me.

Regards
Sony kumari
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Sep 2, 2023
Complaint marked as Resolved 
I called them no one answered or helped, I emailed them but no response I am still waiting for someone to resolve my concern, where the hell is my order and what is the Order Id
Woodland customer support has been notified about the posted complaint.
 
2 Comments

Comments

How can it be marked as resolved when I have still not heard from anyone in woodland kindly advise
No updates yettt

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