Woodland — Delay of getting repaired shoe. | |
On 20.12.2007 I bought a pair of WOODLAND Shoe( model No. 40777) from a authorized Dealer of Woodland shoes, Shop Name: SPORTS IN STYLE, Adress: P161/1, V.I.P Road, Kolkata - 700054.VAT Number: [protected], Phone No. +[protected]. At the time of purchase the sales person of that shop did not tell about the shoe's 3 months gurrantee period, My shoe got damaged within 3 months from the date of purchase, only the sales person told me about it's 6 months warranty period. I took my shoe to that shop on 12th June 2008( Under waranty period) and they recieved the complaint & the shoes and they told that they will call after 10 Days, After 10 days they did not cal but I called Them they told me to call after another 10 days, then onwards I have repeatedly called them, each & every time they have told It has been dispatched to Delhi, we will get back to You soon, till date( 29th July, 2008) I haven't got my Shoes< I don't know whether it's Company's fault or the Shop's fault. Please do the needful & help me out, on 3rd of August I'm going to abroad I I need my shoes, Please... Was this information helpful? | |
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No 575, Near Post Office, D B Road, R S Puram, Coimbatore, Tamil Nadu, India - 641002
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Id bought a black shoe "SM 003Black 43 footware" (Rs 5000 odd) from one of your reatil stores in cochin during the month of may 08. after wearing ti a few times i found that it had some kind of imbalance.. where i was loosing/ tripping on my steps...
Sicne i dont have a show room close to tuticorin, i decided to give it back from where i purchased it.
gave it by end of August 08.. and explained the problem.. as well as i dont come often since im located far away.. and would most prob come once in a month or so plz rectify it..
they gave me a simple answer lets see, were not sure what we can do... and etc etc etc.. the courtesy never went through when u buy an expensive shoe and most importantly trusting the brand...
id gone there twice in the 9th month Sept 08.. frist time they said they are open but on sunday it was closed ( from alleppey to cochin only for this 70 km) .. then the next time ( from quilon to cochin only for this 160km) the shop was open, i tried out the shoes.. they did a soling inside and it was un bearably too tight and your legs dont fit inside coz the height is taken up by the soling.. and dont understand why they dont look at all these when they do some thing.. and all the more un practicle to travel all the way from quilon or alleppey to just pick up the shoes..
In the month of Oct / Nov 08 the shop courriered it and its still not reached...
the shop person is saying okay we will reduce the sole.. we will send it etc etc etc and out of the 1 yr of buying the shoe... shoe life will be 9 months by the shop keeper..
i wanted to mail in long time back itself.. but then dint find the right time to do so...
I hope there will be some effort from your side to solve this issue, beliveing in the brand and image of the company.
either pay me back, i can get another pair of shoes from other brands and need not waste time and money in making the 5000 bucks shoe a 10000 bucks shoe.
thanking you.
rgds
Vinesh