[Resolved]  Woodland / Camel Footwear — Poor Quality of Shoes

I HAD PURCHASED THE SHOES ARTICLE NO.GS4048 CAMEL 41 FOOTWEAR FROM AEROCLUB, WOODLAND STORE, SHOP # 1, 2, 3, 4, 26A ORCHID TOWER HINDUSTAN PARK, KOLKATA ON 10MARCH 2009. WITHIN 2 DAYS OF WEARING THE SHOES I FACED A PROBLEM. THE SOLES OF THE SHOES GOT CRACKED AND THE LEATHER STARTED WEARING OUT.I WENT TO THE SHOP THE VERY NEXT DAY AND REQUESTED THE SHOPKEEPER TO CHANGE THE SHOES. HOWEVER HE GAVE US A COMPLAINT NO AND ASKED US TO CONTACT HIM AFTER 2 WEEKS SO THAT HE WOULD REPLACE THE SHOES WITH A NEW PAIR. HOWEVER AFTER TWO WEEKS WHEN WE WENT BACK TO THE SHOP, THEY SAID THAT THE SAME MODEL OF THE SHOE WAS NOT AVAILABLE AND THEY INSISTED THAT WE TAKE A NEW MODEL WHICH WAS MORE EXPENSIVE THEN THE 1ST ONE. WE TRIED TO CONVINCE SHOP KEEPER TO REPLACE THE SHOES BUT HE ENSURED ME THAT IT CAN NOT BE REPLACED . WE ALSO TOLD HIM THAT IF POSSIBLE TO REFUND THE AMOUNT AS WE WOULD NOT BE INTERESTED IN A NEW PAIR. HOWEVER IN VAIN.

WOULD PLEASE REQUEST YOU TO LOOK INTO THE MATTER AND REVERT WITH YOUR VALUABLE FEEDBACK AND SUGGESTION IN THE ABOVE NO
THANKING YOU

DR ALOK KUMAR DATTA
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